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Q: Why are thumbnails in Photo are suddenly gone?

I opened Photo this morning on my mid-2014 Macbook Pro (Retina, 15in) with Yosemite and all my thumbnails were gone on over 11,000 photos!  Most of the photos appear to be there. I searched for answers and tried the "duplicate" solution (you get a "version 2" and then delete the old one) and also the batch "rotate clockwise and then counterclockwise", both of which seem to bring the thumbnails photos back.  I spent 7 hours today rotating photos in small batches and only got through a few thousand.  I closed Photo (as I had several times today) to take a break and when I opened it up again, ALL the previous edits were gone and it was just like it was early this morning. 

 

I use my photos in professional development with teachers and at informal science presentations and need an intact system.  I have NEVER, in all my years of using Mac (since 1980...) seen something as puzzling and devastating happen spontaneously to one of my computers.  Is there malware or a virus going around?  I keep my technology clean with Sophos.  My Macbook Air (early 2015) with Yosemite is fine, as is my brand-new iMac with El Capitan.  Should I replace the Photo library with a copy I saved to import into my new iMac?  Should I upgrade to El Capitan?  There are so many negatives online about the newest OS softwrae that I'm not sure whether it would make the problem worse.  Help, please!!!

PowerBook, OS X Yosemite (10.10.5)

Posted on Jan 17, 2016 6:49 PM

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Q: Why are thumbnails in Photo are suddenly gone?

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  • by jeffd55,

    jeffd55 jeffd55 Jan 19, 2016 6:25 AM in response to afmaben
    Community Specialists
    Jan 19, 2016 6:25 AM in response to afmaben

    Hello afmaben,

    Thank you for using Apple Support Communities.

    I see that you are missing the thumbnails although your pictures are in Photo. While you have tried a couple of things to fix the issue, have you tried the library repair tool?
    Regenerate missing thumbnails with library repair tool

    If a large number of your pictures' thumbnails are missing, you can regenerate them with the Photos library repair tool:
    Quit Photos.
    Open Photos while pressing the Command and Option keys.
    Click Repair in the dialog that appears.
    This process recreates thumbnails for all the master images stored in your Photos library.
    Note: If you use iCloud Photo Library with Photos, this action will cause Photos to re-upload all your pictures.

    Fix missing or incorrect thumbnails in Photos

     

    Best regards.