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All replies
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Helpful answers
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Jan 12, 2016 7:07 AM in response to philmayoby jason269,Hi, Phil.
Thank you for visiting Apple Support Communities.
I understand that AirDrop no longer functions as expected. Just to double-check, can you make sure that Wi-Fi and Bluetooth are enabled on both the iPhone 6s and the iPad Air?
Share content with AirDrop from your iPhone, iPad, or iPod touch
Cheers
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Jan 12, 2016 10:56 AM in response to jason269by philmayo,Hi Jason
Yep, WiFi and Bluetooth is enabled on both devices but still not discoverable to each other (even when they're 6 inches apart!).
Thanks, Phil.
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Jan 12, 2016 11:15 AM in response to philmayoby rockmyplimsoul,In my experience, AirDrop works much more reliably if you're not connected to a Wi-Fi network. If both are connected to the same Wi-Fi network, leave Wi-Fi turned on but forget the network on one or both devices, then try AirDrop.
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Jan 19, 2016 7:28 AM in response to philmayoby jason269,Hi, Phil.
Thanks for the follow-up. I think the best option to further assist you with this issue would be to reach out to us via phone.
Contact Apple for support and service
Cheers
