jaksh48

Q: AirPrint not communicating with iPad or iPhone after latest ios

SSince latest iOS update none of my Apple product will communicate with Air Print. "No air printers found". Androids still communicate with printer.

iPhone 4S, iOS 6

Posted on Jan 18, 2016 7:13 AM

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Q: AirPrint not communicating with iPad or iPhone after latest ios

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  • by jason269,

    jason269 jason269 Jan 19, 2016 10:40 AM in response to jaksh48
    Community Specialists
    Jan 19, 2016 10:40 AM in response to jaksh48

    Hi, jaksh48.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand you are unable to print from any of your Apple devices after updating.  I would start will making sure all firmware updates have been processed for your printer as this is the usual cause.  If this does not resolve the issue then please see all remaining troubleshooting steps below.  

     

    If you can't print to your AirPrint printer

    Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."

    • On your iPhone, iPad or iPod touch, verify that your device is using the latest version of iOS available and that the app you're printing from is up to date. 
    • On your Mac, use Software Update to update OS X and apps you've purchased from the Mac App Store.
    • Check with your printer's manufacturer to see if any firmware updates are available for your printer model. 
    • You can connect an AirPrint device to your network either through bridging, or a direct connection to your Wi-Fi network. 
    • AirPrint devices connected to the USB port of an Apple AirPort Base Station or AirPort Time Capsule don't use AirPrint. If your printer includes AirPrint, connect it directly to your Wi-Fi network or the Ethernet LAN port on your Base Station to print wirelessly.
    • After turning on your printer, wait a few moments before trying to print. Some printers might take a minute or two after powering up before joining your network.

    If you've tried these steps but still can't print, you can also get help resolving printer issues on your Mac.

     

    About AirPrint

     

    Cheers

  • by Scross0613,

    Scross0613 Scross0613 Jan 20, 2016 4:22 AM in response to jaksh48
    Level 1 (0 points)
    Jan 20, 2016 4:22 AM in response to jaksh48

    HI jaksh48,

    I am having th same problem.    I was always able to AirPrint on my iPad and iPhone before the IOS upgrade and now nothing.