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yusraa08
Level 1 (0 points)

Q: my iPhone was lost. i even got a message that it was found but the activation lock show that the owner is already change. what can i do?

Hi,

The problem i'm facing is actually, my iPhone 6 Gold got lost last year

Actually i received a message saying that they found the location of my lost phone and i should check my activation lock

when i log in, the activation lock show that the owner was already change.

Serial number C37NNAJMG5MQ

Is it true that the phone will never be found?

Posted on Jan 19, 2016 9:26 AM

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yusraa08

Q: my iPhone was lost. i even got a message that it was found but the activation lock show that the owner is already change. what can ... more

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  • by AKRBTN,

    AKRBTN AKRBTN Jan 19, 2016 9:35 AM in response to yusraa08
    Level 4 (1,613 points)
    Jan 19, 2016 9:35 AM in response to yusraa08

    Unfortunately, it looks like you fell for a scam.  The message telling you the phone had been found was likely from whoever had your phone (thieves).  When you followed their instructions for "logging into your account" you actually submitted your iCloud ID and password to them - that was the piece of information they needed to get control of your phone.  You're not going to be seeing it again.

  • by jotocraft,

    jotocraft jotocraft Jan 19, 2016 9:36 AM in response to yusraa08
    Level 1 (0 points)
    Jan 19, 2016 9:36 AM in response to yusraa08

    Hello,

    I have checked activation lock on your iPhone. The status shows that it is on. If you enabled Find my iPhone, you should log in to www.icloud.com with the apple ID you used to sign in to the iPhone, and check the status (location, lost mode, etc.) If it is your home, then play a sound on it to find it. But if you lost it last year, the battery may be dead and you will have to search for it without Find my iPhone. If you did not enable find my iPhone, the chances of you getting it back are low. You may want to contact Apple support or try to get a new one.

  • by AKRBTN,

    AKRBTN AKRBTN Jan 19, 2016 12:27 PM in response to jotocraft
    Level 4 (1,613 points)
    Jan 19, 2016 12:27 PM in response to jotocraft

    You've checked the activation lock? What are you talking about?

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jan 19, 2016 12:41 PM in response to AKRBTN
    Level 6 (13,576 points)
    iPhone
    Jan 19, 2016 12:41 PM in response to AKRBTN

    He/she means this.

  • by jotocraft,

    jotocraft jotocraft Jan 19, 2016 1:01 PM in response to Philly_Phan
    Level 1 (0 points)
    Jan 19, 2016 1:01 PM in response to Philly_Phan

    That's exactly what I mean