John Mollick
Level 1 (54 points)
Mac OS X

Q: Macbook pro 2010 Only charges when powered off...

I have a macbook pro mid-2010 and only charges when powered off. Switched on, the green light stops and switched off, the green / amber light starts.

That is not a problem... But when the power is connected, the power source only says Battery, not charger.

Tried another charger, same result, reset SMC, PRAM.

What I would like is that it only works on power, no battery.

No spills, shocks. no damage, regular usage etc. Thanks!

Model Name:MacBook Pro
  Model Identifier:MacBookPro7,1
  Processor Name:Intel Core 2 Duo
  Processor Speed:2.4 GHz
  Number of Processors:1
  Total Number of Cores:2
  L2 Cache:3 MB
  Memory:4 GB
  Bus Speed:1.07 GHz
  Boot ROM Version:MBP71.0039.B0E
  SMC Version (system):1.62f7
  Serial Number (system):W8018TZQATM
  Hardware UUID:5BF111D1-C45D-59FA-A7AE-36C06F10AEDC

  Sudden Motion Sensor:

  State:Enabled

MacBook Pro, OS X El Capitan (10.11.2)

Posted on Jan 20, 2016 5:57 AM

by Lexiepex,Solvedanswer
Lexiepex Lexiepex
Level 6 (10,477 points)
Mac OS X
A:

OK, battery is used, but still good it seems.

Charger is not suspect because same issue with other charger.

What I have seen several times:

a broken or damaged pin in the Mac charger connection port. But even ofter that a good cleaning of the charger connector and carger connection port of the mac solved this issue. You don't see dust or dirt or fine metal dust, but that does not say anything: clean with asoft dry brush, and conpressed air. check for damaged pins in both connecting parts.

Post your result.

Lex

Posted on Jan 20, 2016 7:09 AM

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John Mollick

Q: Macbook pro 2010 Only charges when powered off...

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  • Helpful answers

  • by Lexiepex,

    Lexiepex Lexiepex Jan 20, 2016 6:26 AM in response to John Mollick
    Level 6 (10,477 points)
    Mac OS X
    Jan 20, 2016 6:26 AM in response to John Mollick

    Maybe your charger but probably your battery.

    Can you post this screen shot from SystemInformation please:

    MacBook Pro 2016-01-20 15-23-00.jpg

  • by John Mollick,

    John Mollick John Mollick Jan 20, 2016 6:33 AM in response to Lexiepex
    Level 1 (54 points)
    Mac OS X
    Jan 20, 2016 6:33 AM in response to Lexiepex

    Hi Lex,

    Here you go... Thanks!

     

    tery Information:

     

     

      Model Information:

      Serial Number: W001552HSD3BA

      Manufacturer: SMP

      Device Name: bq20z451

      Pack Lot Code: 0

      PCB Lot Code: 0

      Firmware Version: 201

      Hardware Revision: 000a

      Cell Revision: 158

      Charge Information:

      Charge Remaining (mAh): 2265

      Fully Charged: No

      Charging: Yes

      Full Charge Capacity (mAh): 4701

      Health Information:

      Cycle Count: 573

      Condition: Normal

      Battery Installed: Yes

      Amperage (mA): 2304

      Voltage (mV): 11999

     

     

    System Power Settings:

     

     

      AC Power:

      System Sleep Timer (Minutes): 10

      Disk Sleep Timer (Minutes): 10

      Display Sleep Timer (Minutes): 10

      Wake on AC Change: No

      Wake on Clamshell Open: Yes

      Wake on LAN: Yes

      Current Power Source: Yes

      Display Sleep Uses Dim: Yes

      Hibernate Mode: 3

      PrioritizeNetworkReachabilityOverSleep: 0

      Battery Power:

      System Sleep Timer (Minutes): 10

      Disk Sleep Timer (Minutes): 10

      Display Sleep Timer (Minutes): 2

      Wake on AC Change: No

      Wake on Clamshell Open: Yes

      Display Sleep Uses Dim: Yes

      Hibernate Mode: 3

      Reduce Brightness: Yes

     

     

    Hardware Configuration:

     

     

      UPS Installed: No

     

     

    AC Charger Information:

     

     

      Connected: Yes

      ID: 0x0100

      Wattage (W): 60

      Revision: 0x0000

      Family: 0x0085

      Serial Number: 0x00947f53

      Charging: Yes

  • by Lexiepex,Solvedanswer

    Lexiepex Lexiepex Jan 20, 2016 7:09 AM in response to John Mollick
    Level 6 (10,477 points)
    Mac OS X
    Jan 20, 2016 7:09 AM in response to John Mollick

    OK, battery is used, but still good it seems.

    Charger is not suspect because same issue with other charger.

    What I have seen several times:

    a broken or damaged pin in the Mac charger connection port. But even ofter that a good cleaning of the charger connector and carger connection port of the mac solved this issue. You don't see dust or dirt or fine metal dust, but that does not say anything: clean with asoft dry brush, and conpressed air. check for damaged pins in both connecting parts.

    Post your result.

    Lex

  • by John Mollick,

    John Mollick John Mollick Jan 20, 2016 9:44 AM in response to Lexiepex
    Level 1 (54 points)
    Mac OS X
    Jan 20, 2016 9:44 AM in response to Lexiepex

    Lex,

     

    You are a Genius... for now... Thanks... four Q-tips, first run powered off with some drops of alcohol, then next with two drops Wd-40.

     

    Laptop appears to function correctly. If something changes, I'll post back.

     

    Many, many thanks,

     

    John

     

     

    Battery Information:

     

     

      Model Information:

      Serial Number: W001552HSD3BA

      Manufacturer: SMP

      Device Name: bq20z451

      Pack Lot Code: 0

      PCB Lot Code: 0

      Firmware Version: 201

      Hardware Revision: 000a

      Cell Revision: 158

      Charge Information:

      Charge Remaining (mAh): 4800

      Fully Charged: Yes

      Charging: No

      Full Charge Capacity (mAh): 4804

      Health Information:

      Cycle Count: 573

      Condition: Normal

      Battery Installed: Yes

      Amperage (mA): 0

      Voltage (mV): 12520

     

     

    System Power Settings:

     

     

      AC Power:

      System Sleep Timer (Minutes): 10

      Disk Sleep Timer (Minutes): 10

      Display Sleep Timer (Minutes): 10

      Wake on AC Change: No

      Wake on Clamshell Open: Yes

      Wake on LAN: Yes

      Current Power Source: Yes

      Display Sleep Uses Dim: Yes

      Hibernate Mode: 3

      PrioritizeNetworkReachabilityOverSleep: 0

      Battery Power:

      System Sleep Timer (Minutes): 10

      Disk Sleep Timer (Minutes): 10

      Display Sleep Timer (Minutes): 2

      Wake on AC Change: No

      Wake on Clamshell Open: Yes

      Display Sleep Uses Dim: Yes

      Hibernate Mode: 3

      Reduce Brightness: Yes

     

     

    Hardware Configuration:

     

     

      UPS Installed: No

     

     

    AC Charger Information:

     

     

      Connected: Yes

      ID: 0x0100

      Wattage (W): 60

      Revision: 0x0000

      Family: 0x0085

      Serial Number: 0x00947f53

      Charging: No

  • by Lexiepex,Helpful

    Lexiepex Lexiepex Jan 20, 2016 11:20 AM in response to John Mollick
    Level 6 (10,477 points)
    Mac OS X
    Jan 20, 2016 11:20 AM in response to John Mollick

    my pleasure, John.

    Personally I do not like WD40 for electrical contacts, but oK check if it is dry and good after a few days.

  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE Jan 20, 2016 11:19 AM in response to Lexiepex
    Level 9 (52,147 points)
    Mac OS X
    Jan 20, 2016 11:19 AM in response to Lexiepex

    I do not like WD40 for anything.  For any given problem, there is always some thing better that will address that problem.

     

    Ciao.

  • by Lexiepex,

    Lexiepex Lexiepex Jan 20, 2016 11:24 AM in response to OGELTHORPE
    Level 6 (10,477 points)
    Mac OS X
    Jan 20, 2016 11:24 AM in response to OGELTHORPE

    Hey, Ogel, great, 5 points

    see you,

    Lex