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Helpful answers
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Jan 20, 2016 9:24 AM in response to IMCraig3by braden85,Hey IMCraig3,
I see that you’re having some issues installing iTunes for Windows. Here’s an article to help you accomplish this task:
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Thanks for using the Apple Support Communities!
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Jan 22, 2016 6:18 AM in response to IMCraig3by turingtest2,Try repairing Apple Software Update from the Programs and Features control panel, then reinstall iTunes. Install the current version. 12.1.3.6 is the minimum required for iOS 9.x support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
