Q: share Button
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Jan 20, 2016 5:13 PMby Linc Davis,Please launch the Console application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
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Jan 20, 2016 7:13 PMby poonamsaini17,Hi Linc :
Please find the log if it can help you . because i am not getting it.
21/01/16 8:37:24.766 AM ApplicationManager[9682]: [EventWatchFile] open(/Users/Poonam/Library/Application Support/Firefox/(null)/prefs.js) has failed: No such file or directory
21/01/16 8:37:24.767 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager[9682]) Service exited due to signal: Trace/BPT trap: 5
21/01/16 8:37:24.767 AM diagnosticd[132]: error evaluating process info - pid: 9682, puniqueid: 9682
21/01/16 8:37:24.767 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager) Service only ran for 1 seconds. Pushing respawn out by 9 seconds.
21/01/16 8:37:26.785 AM ReportCrash[9672]: Saved crash report for ApplicationManager[9682] version 1.1 (1.1.23) to /Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-21-08372 6_Admins-MacBook-Pro.crash
21/01/16 8:37:26.786 AM ReportCrash[9672]: Removing excessive log: file:///Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-2 1-083406_Admins-MacBook-Pro.crash
21/01/16 8:37:29.000 AM kernel[0]: Sandbox: coresymbolicatio(9684) System Policy: deny(1) file-write-create /System/Library/Caches/com.apple.coresymbolicationd
21/01/16 8:37:29.027 AM coresymbolicationd[9684]: /System/Library/Caches/com.apple.coresymbolicationd/data does not exist, resetting cache
21/01/16 8:37:29.027 AM coresymbolicationd[9684]: Attempt to create [/System/Library/Caches/com.apple.coresymbolicationd/data] failed. No such file or directory
21/01/16 8:37:29.027 AM coresymbolicationd[9684]: Unable to open storage at /System/Library/Caches/com.apple.coresymbolicationd/data
21/01/16 8:37:29.028 AM com.apple.xpc.launchd[1]: (com.apple.coresymbolicationd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
21/01/16 8:37:33.914 AM com.apple.xpc.launchd[1]: (com.apple.quicklook[9687]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
21/01/16 8:37:34.863 AM ApplicationManager[9688]: [EventWatchFile] open(/Users/Poonam/Library/Application Support/Firefox/(null)/prefs.js) has failed: No such file or directory
21/01/16 8:37:34.863 AM diagnosticd[132]: error evaluating process info - pid: 9688, puniqueid: 9688
21/01/16 8:37:34.863 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager[9688]) Service exited due to signal: Trace/BPT trap: 5
21/01/16 8:37:34.864 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager) Service only ran for 1 seconds. Pushing respawn out by 9 seconds.
21/01/16 8:37:36.655 AM com.apple.SecurityServer[80]: Killing auth hosts
21/01/16 8:37:36.655 AM com.apple.SecurityServer[80]: Session 100056 destroyed
21/01/16 8:37:37.351 AM ReportCrash[9672]: Saved crash report for ApplicationManager[9688] version 1.1 (1.1.23) to /Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-21-08373 7_Admins-MacBook-Pro.crash
21/01/16 8:37:37.353 AM ReportCrash[9672]: Removing excessive log: file:///Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-2 1-083413_Admins-MacBook-Pro.crash
21/01/16 8:37:37.681 AM iconservicesagent[359]: -[ISGenerateImageOp generateImageWithCompletion:] Failed to composit image for descriptor <ISBindingImageDescriptor: 0x7fb83bc1ad30>.
21/01/16 8:37:37.682 AM quicklookd[9687]: Error returned from iconservicesagent: (null)
21/01/16 8:37:37.685 AM iconservicesagent[359]: -[ISGenerateImageOp generateImageWithCompletion:] Failed to composit image for descriptor <ISBindingImageDescriptor: 0x7fb83bf067a0>.
21/01/16 8:37:37.685 AM quicklookd[9687]: Error returned from iconservicesagent: (null)
21/01/16 8:37:38.351 AM CoreServicesUIAgent[451]: Error -60005 creating authorization
21/01/16 8:37:39.000 AM kernel[0]: Sandbox: coresymbolicatio(9693) System Policy: deny(1) file-write-create /System/Library/Caches/com.apple.coresymbolicationd
21/01/16 8:37:39.126 AM coresymbolicationd[9693]: /System/Library/Caches/com.apple.coresymbolicationd/data does not exist, resetting cache
21/01/16 8:37:39.126 AM coresymbolicationd[9693]: Attempt to create [/System/Library/Caches/com.apple.coresymbolicationd/data] failed. No such file or directory
21/01/16 8:37:39.126 AM coresymbolicationd[9693]: Unable to open storage at /System/Library/Caches/com.apple.coresymbolicationd/data
21/01/16 8:37:39.127 AM com.apple.xpc.launchd[1]: (com.apple.coresymbolicationd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
21/01/16 8:37:40.643 AM iconservicesagent[359]: -[ISGenerateImageOp generateImageWithCompletion:] Failed to composit image for descriptor <ISBindingImageDescriptor: 0x7fb83bd09780>.
21/01/16 8:37:40.643 AM quicklookd[9687]: Error returned from iconservicesagent: (null)
21/01/16 8:37:40.644 AM iconservicesagent[359]: -[ISGenerateImageOp generateImageWithCompletion:] Failed to composit image for descriptor <ISBindingImageDescriptor: 0x7fb83be06fe0>.
21/01/16 8:37:40.644 AM quicklookd[9687]: Error returned from iconservicesagent: (null)
21/01/16 8:37:41.113 AM secinitd[349]: No AppSandbox cache present.
21/01/16 8:37:44.989 AM ApplicationManager[9696]: [EventWatchFile] open(/Users/Poonam/Library/Application Support/Firefox/(null)/prefs.js) has failed: No such file or directory
21/01/16 8:37:44.990 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager[9696]) Service exited due to signal: Trace/BPT trap: 5
21/01/16 8:37:44.991 AM diagnosticd[132]: error evaluating process info - pid: 9696, puniqueid: 9696
21/01/16 8:37:44.992 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager) Service only ran for 1 seconds. Pushing respawn out by 9 seconds.
21/01/16 8:37:46.144 AM Preview[9692]: HWJPEG not avaialble on this platform
21/01/16 8:37:47.143 AM ReportCrash[9672]: Saved crash report for ApplicationManager[9696] version 1.1 (1.1.23) to /Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-21-08374 7_Admins-MacBook-Pro.crash
21/01/16 8:37:47.144 AM ReportCrash[9672]: Removing excessive log: file:///Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-2 1-083425_Admins-MacBook-Pro.crash
21/01/16 8:37:49.000 AM kernel[0]: Sandbox: coresymbolicatio(9700) System Policy: deny(1) file-write-create /System/Library/Caches/com.apple.coresymbolicationd
21/01/16 8:37:49.140 AM coresymbolicationd[9700]: /System/Library/Caches/com.apple.coresymbolicationd/data does not exist, resetting cache
21/01/16 8:37:49.140 AM coresymbolicationd[9700]: Attempt to create [/System/Library/Caches/com.apple.coresymbolicationd/data] failed. No such file or directory
21/01/16 8:37:49.140 AM coresymbolicationd[9700]: Unable to open storage at /System/Library/Caches/com.apple.coresymbolicationd/data
21/01/16 8:37:49.141 AM com.apple.xpc.launchd[1]: (com.apple.coresymbolicationd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
21/01/16 8:37:55.088 AM ApplicationManager[9703]: [EventWatchFile] open(/Users/Poonam/Library/Application Support/Firefox/(null)/prefs.js) has failed: No such file or directory
21/01/16 8:37:55.088 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager[9703]) Service exited due to signal: Trace/BPT trap: 5
21/01/16 8:37:55.088 AM diagnosticd[132]: error evaluating process info - pid: 9703, puniqueid: 9703
21/01/16 8:37:55.088 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager) Service only ran for 1 seconds. Pushing respawn out by 9 seconds.
21/01/16 8:37:57.869 AM ReportCrash[9672]: Saved crash report for ApplicationManager[9703] version 1.1 (1.1.23) to /Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-21-08375 7_Admins-MacBook-Pro.crash
21/01/16 8:37:57.870 AM ReportCrash[9672]: Removing excessive log: file:///Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-2 1-083434_Admins-MacBook-Pro.crash
21/01/16 8:37:59.000 AM kernel[0]: Sandbox: coresymbolicatio(9706) System Policy: deny(1) file-write-create /System/Library/Caches/com.apple.coresymbolicationd
21/01/16 8:37:59.174 AM coresymbolicationd[9706]: /System/Library/Caches/com.apple.coresymbolicationd/data does not exist, resetting cache
21/01/16 8:37:59.174 AM coresymbolicationd[9706]: Attempt to create [/System/Library/Caches/com.apple.coresymbolicationd/data] failed. No such file or directory
21/01/16 8:37:59.174 AM coresymbolicationd[9706]: Unable to open storage at /System/Library/Caches/com.apple.coresymbolicationd/data
21/01/16 8:37:59.175 AM com.apple.xpc.launchd[1]: (com.apple.coresymbolicationd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
21/01/16 8:38:05.193 AM ApplicationManager[9708]: [EventWatchFile] open(/Users/Poonam/Library/Application Support/Firefox/(null)/prefs.js) has failed: No such file or directory
21/01/16 8:38:05.193 AM diagnosticd[132]: error evaluating process info - pid: 9708, puniqueid: 9708
21/01/16 8:38:05.194 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager[9708]) Service exited due to signal: Trace/BPT trap: 5
21/01/16 8:38:05.194 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager) Service only ran for 1 seconds. Pushing respawn out by 9 seconds.
21/01/16 8:38:05.229 AM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[9710]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
21/01/16 8:38:06.363 AM ReportCrash[9710]: Invalid connection: com.apple.coresymbolicationd
21/01/16 8:38:08.843 AM ReportCrash[9710]: Saved crash report for ApplicationManager[9708] version 1.1 (1.1.23) to /Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-21-08380 8_Admins-MacBook-Pro.crash
21/01/16 8:38:08.844 AM ReportCrash[9710]: Removing excessive log: file:///Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-2 1-083444_Admins-MacBook-Pro.crash
21/01/16 8:38:09.000 AM kernel[0]: Sandbox: coresymbolicatio(9712) System Policy: deny(1) file-write-create /System/Library/Caches/com.apple.coresymbolicationd
21/01/16 8:38:09.189 AM coresymbolicationd[9712]: /System/Library/Caches/com.apple.coresymbolicationd/data does not exist, resetting cache
21/01/16 8:38:09.189 AM coresymbolicationd[9712]: Attempt to create [/System/Library/Caches/com.apple.coresymbolicationd/data] failed. No such file or directory
21/01/16 8:38:09.189 AM coresymbolicationd[9712]: Unable to open storage at /System/Library/Caches/com.apple.coresymbolicationd/data
21/01/16 8:38:09.190 AM com.apple.xpc.launchd[1]: (com.apple.coresymbolicationd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
21/01/16 8:38:11.223 AM pkd[338]: enabling pid=9692 for plug-in com.apple.share.AirDrop.send(1.0) 591B12AA-6EE1-4C96-909B-4AB807CD7DA2 /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/PlugIns/AirDro p.appex
21/01/16 8:38:11.392 AM secinitd[349]: No AppSandbox cache present.
21/01/16 8:38:14.899 AM AirDrop[9713]: plug-in sdk "com.apple.share-services" not registered
21/01/16 8:38:14.899 AM AirDrop[9713]: plug-in sdk "com.apple.share-services" not registered
21/01/16 8:38:14.900 AM diagnosticd[132]: error evaluating process info - pid: 9713, puniqueid: 9713
21/01/16 8:38:14.900 AM Preview[9692]: plugin com.apple.share.AirDrop.send interrupted
21/01/16 8:38:14.900 AM com.apple.xpc.launchd[1]: (com.apple.share.AirDrop.send[9713]) Service exited due to signal: Illegal instruction: 4
21/01/16 8:38:14.900 AM Preview[9692]: Hub connection error Error Domain=NSCocoaErrorDomain Code=4097 "connection to service named com.apple.share.AirDrop.send" UserInfo={NSDebugDescription=connection to service named com.apple.share.AirDrop.send}
21/01/16 8:38:14.900 AM Preview[9692]: --error: [ShareKit] error in -[NSExtension beginExtensionRequestWithInputItems:completion: Error Domain=NSCocoaErrorDomain Code=4097 "connection to service named com.apple.share.AirDrop.send" UserInfo={NSDebugDescription=connection to service named com.apple.share.AirDrop.send}
21/01/16 8:38:14.908 AM ReportCrash[9710]: Unable to find containing app bundle for /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/PlugIns/AirDro p.appex/Contents/MacOS/AirDrop. Will not read AppStore receipt
21/01/16 8:38:15.297 AM ApplicationManager[9715]: [EventWatchFile] open(/Users/Poonam/Library/Application Support/Firefox/(null)/prefs.js) has failed: No such file or directory
21/01/16 8:38:15.298 AM diagnosticd[132]: error evaluating process info - pid: 9715, puniqueid: 9715
21/01/16 8:38:15.298 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager[9715]) Service exited due to signal: Trace/BPT trap: 5
21/01/16 8:38:15.298 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager) Service only ran for 1 seconds. Pushing respawn out by 9 seconds.
21/01/16 8:38:16.817 AM ReportCrash[9710]: Saved crash report for ApplicationManager[9715] version 1.1 (1.1.23) to /Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-21-08381 6_Admins-MacBook-Pro.crash
21/01/16 8:38:16.818 AM ReportCrash[9710]: Removing excessive log: file:///Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-2 1-083454_Admins-MacBook-Pro.crash
21/01/16 8:38:19.000 AM kernel[0]: Sandbox: coresymbolicatio(9718) System Policy: deny(1) file-write-create /System/Library/Caches/com.apple.coresymbolicationd
21/01/16 8:38:19.283 AM coresymbolicationd[9718]: /System/Library/Caches/com.apple.coresymbolicationd/data does not exist, resetting cache
21/01/16 8:38:19.283 AM coresymbolicationd[9718]: Attempt to create [/System/Library/Caches/com.apple.coresymbolicationd/data] failed. No such file or directory
21/01/16 8:38:19.283 AM coresymbolicationd[9718]: Unable to open storage at /System/Library/Caches/com.apple.coresymbolicationd/data
21/01/16 8:38:19.284 AM com.apple.xpc.launchd[1]: (com.apple.coresymbolicationd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
21/01/16 8:38:22.086 AM ReportCrash[9710]: Saved crash report for AirDrop[9713] version 1.0 (435) to /Users/admin/Library/Logs/DiagnosticReports/AirDrop_2016-01-21-083822_Admins-Ma cBook-Pro.crash
21/01/16 8:38:25.446 AM ApplicationManager[9720]: [EventWatchFile] open(/Users/Poonam/Library/Application Support/Firefox/(null)/prefs.js) has failed: No such file or directory
21/01/16 8:38:25.447 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager[9720]) Service exited due to signal: Trace/BPT trap: 5
21/01/16 8:38:25.447 AM diagnosticd[132]: error evaluating process info - pid: 9720, puniqueid: 9720
21/01/16 8:38:25.447 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager) Service only ran for 1 seconds. Pushing respawn out by 9 seconds.
21/01/16 8:38:27.722 AM ReportCrash[9710]: Saved crash report for ApplicationManager[9720] version 1.1 (1.1.23) to /Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-21-08382 7_Admins-MacBook-Pro.crash
21/01/16 8:38:27.723 AM ReportCrash[9710]: Removing excessive log: file:///Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-2 1-083506_Admins-MacBook-Pro.crash
21/01/16 8:38:29.000 AM kernel[0]: Sandbox: coresymbolicatio(9722) System Policy: deny(1) file-write-create /System/Library/Caches/com.apple.coresymbolicationd
21/01/16 8:38:29.297 AM coresymbolicationd[9722]: /System/Library/Caches/com.apple.coresymbolicationd/data does not exist, resetting cache
21/01/16 8:38:29.297 AM coresymbolicationd[9722]: Attempt to create [/System/Library/Caches/com.apple.coresymbolicationd/data] failed. No such file or directory
21/01/16 8:38:29.297 AM coresymbolicationd[9722]: Unable to open storage at /System/Library/Caches/com.apple.coresymbolicationd/data
21/01/16 8:38:29.298 AM com.apple.xpc.launchd[1]: (com.apple.coresymbolicationd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
21/01/16 8:38:35.546 AM ApplicationManager[9725]: [EventWatchFile] open(/Users/Poonam/Library/Application Support/Firefox/(null)/prefs.js) has failed: No such file or directory
21/01/16 8:38:35.547 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager[9725]) Service exited due to signal: Trace/BPT trap: 5
21/01/16 8:38:35.547 AM diagnosticd[132]: error evaluating process info - pid: 9725, puniqueid: 9725
21/01/16 8:38:35.547 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager) Service only ran for 1 seconds. Pushing respawn out by 9 seconds.
21/01/16 8:38:37.283 AM ReportCrash[9710]: Saved crash report for ApplicationManager[9725] version 1.1 (1.1.23) to /Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-21-08383 7_Admins-MacBook-Pro.crash
21/01/16 8:38:37.284 AM ReportCrash[9710]: Removing excessive log: file:///Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-2 1-083514_Admins-MacBook-Pro.crash
21/01/16 8:38:39.000 AM kernel[0]: Sandbox: coresymbolicatio(9727) System Policy: deny(1) file-write-create /System/Library/Caches/com.apple.coresymbolicationd
21/01/16 8:38:39.314 AM coresymbolicationd[9727]: /System/Library/Caches/com.apple.coresymbolicationd/data does not exist, resetting cache
21/01/16 8:38:39.314 AM coresymbolicationd[9727]: Attempt to create [/System/Library/Caches/com.apple.coresymbolicationd/data] failed. No such file or directory
21/01/16 8:38:39.314 AM coresymbolicationd[9727]: Unable to open storage at /System/Library/Caches/com.apple.coresymbolicationd/data
21/01/16 8:38:39.314 AM com.apple.xpc.launchd[1]: (com.apple.coresymbolicationd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
21/01/16 8:38:45.637 AM ApplicationManager[9730]: [EventWatchFile] open(/Users/Poonam/Library/Application Support/Firefox/(null)/prefs.js) has failed: No such file or directory
21/01/16 8:38:45.637 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager[9730]) Service exited due to signal: Trace/BPT trap: 5
21/01/16 8:38:45.637 AM diagnosticd[132]: error evaluating process info - pid: 9730, puniqueid: 9730
21/01/16 8:38:45.637 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager) Service only ran for 1 seconds. Pushing respawn out by 9 seconds.
21/01/16 8:38:47.417 AM ReportCrash[9710]: Saved crash report for ApplicationManager[9730] version 1.1 (1.1.23) to /Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-21-08384 7_Admins-MacBook-Pro.crash
21/01/16 8:38:47.418 AM ReportCrash[9710]: Removing excessive log: file:///Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-2 1-083525_Admins-MacBook-Pro.crash
21/01/16 8:38:49.000 AM kernel[0]: Sandbox: coresymbolicatio(9732) System Policy: deny(1) file-write-create /System/Library/Caches/com.apple.coresymbolicationd
21/01/16 8:38:49.327 AM coresymbolicationd[9732]: /System/Library/Caches/com.apple.coresymbolicationd/data does not exist, resetting cache
21/01/16 8:38:49.327 AM coresymbolicationd[9732]: Attempt to create [/System/Library/Caches/com.apple.coresymbolicationd/data] failed. No such file or directory
21/01/16 8:38:49.327 AM coresymbolicationd[9732]: Unable to open storage at /System/Library/Caches/com.apple.coresymbolicationd/data
21/01/16 8:38:49.328 AM com.apple.xpc.launchd[1]: (com.apple.coresymbolicationd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
21/01/16 8:38:55.735 AM ApplicationManager[9735]: [EventWatchFile] open(/Users/Poonam/Library/Application Support/Firefox/(null)/prefs.js) has failed: No such file or directory
21/01/16 8:38:55.736 AM diagnosticd[132]: error evaluating process info - pid: 9735, puniqueid: 9735
21/01/16 8:38:55.736 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager[9735]) Service exited due to signal: Trace/BPT trap: 5
21/01/16 8:38:55.736 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager) Service only ran for 1 seconds. Pushing respawn out by 9 seconds.
21/01/16 8:38:57.511 AM ReportCrash[9710]: Saved crash report for ApplicationManager[9735] version 1.1 (1.1.23) to /Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-21-08385 7_Admins-MacBook-Pro.crash
21/01/16 8:38:57.512 AM ReportCrash[9710]: Removing excessive log: file:///Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-2 1-083534_Admins-MacBook-Pro.crash
21/01/16 8:38:59.000 AM kernel[0]: Sandbox: coresymbolicatio(9737) System Policy: deny(1) file-write-create /System/Library/Caches/com.apple.coresymbolicationd
21/01/16 8:38:59.343 AM coresymbolicationd[9737]: /System/Library/Caches/com.apple.coresymbolicationd/data does not exist, resetting cache
21/01/16 8:38:59.343 AM coresymbolicationd[9737]: Attempt to create [/System/Library/Caches/com.apple.coresymbolicationd/data] failed. No such file or directory
21/01/16 8:38:59.343 AM coresymbolicationd[9737]: Unable to open storage at /System/Library/Caches/com.apple.coresymbolicationd/data
21/01/16 8:38:59.344 AM com.apple.xpc.launchd[1]: (com.apple.coresymbolicationd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
21/01/16 8:39:01.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1
21/01/16 8:39:02.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- successfully posting another read for the mInt0InterruptPipe -- mInterruptPipeInOutstandingIOCount = 1 -- this = 0x0800
21/01/16 8:39:05.769 AM ApplicationManager[9740]: [EventWatchFile] open(/Users/Poonam/Library/Application Support/Firefox/(null)/prefs.js) has failed: No such file or directory
21/01/16 8:39:05.769 AM diagnosticd[132]: error evaluating process info - pid: 9740, puniqueid: 9740
21/01/16 8:39:05.770 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager[9740]) Service exited due to signal: Trace/BPT trap: 5
21/01/16 8:39:05.770 AM com.apple.xpc.launchd[1]: (com.spigot.ApplicationManager) Service only ran for 1 seconds. Pushing respawn out by 9 seconds.
21/01/16 8:39:05.821 AM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[9741]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
21/01/16 8:39:06.919 AM ReportCrash[9741]: Invalid connection: com.apple.coresymbolicationd
21/01/16 8:39:09.147 AM ReportCrash[9741]: Saved crash report for ApplicationManager[9740] version 1.1 (1.1.23) to /Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-21-08390 9_Admins-MacBook-Pro.crash
21/01/16 8:39:09.149 AM ReportCrash[9741]: Removing excessive log: file:///Users/admin/Library/Logs/DiagnosticReports/ApplicationManager_2016-01-2 1-083546_Admins-MacBook-Pro.crash
21/01/16 8:39:09.000 AM kernel[0]: Sandbox: coresymbolicatio(9743) System Policy: deny(1) file-write-create /System/Library/Caches/com.apple.coresymbolicationd
21/01/16 8:39:09.358 AM coresymbolicationd[9743]: /System/Library/Caches/com.apple.coresymbolicationd/data does not exist, resetting cache
21/01/16 8:39:09.358 AM coresymbolicationd[9743]: Attempt to create [/System/Library/Caches/com.apple.coresymbolicationd/data] failed. No such file or directory
21/01/16 8:39:09.358 AM coresymbolicationd[9743]: Unable to open storage at /System/Library/Caches/com.apple.coresymbolicationd/data
21/01/16 8:39:09.359 AM com.apple.xpc.launchd[1]: (com.apple.coresymbolicationd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
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Jan 20, 2016 8:47 PMby Linc Davis,A
There's a problem with your OS X installation. The simplest way, but not the fastest way, to fix it is to reinstall the OS. Unless you're in a hurry or have metered network access, that's what I suggest, especially since I don't know whether there are other problems with the installation. Please back up all data before reinstalling. You won't need the backup unless something goes wrong.
The advanced shortcut below, if it works, may save you some downtime (and the cost of a multi-gigabyte download, if applicable.)
1. Back up all data.
2. Disconnect all external storage devices.
3. Start up in Recovery mode. Select a language, if prompted. The OS X Utilities screen will appear. One of the options is to install OS X. That's not what you're going to do.
4. This step is only necessary if you use FileVault 2. If you don't know what FileVault is, you're not using it. Go to the next step. Otherwise, launch Disk Utility, then select the icon of the FileVault volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another drive icon. Select Unlock from the File menu and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
5. Select Get Help Online. Safari will launch. While in Recovery, you'll have no access to your bookmarks, but you won't need them. Load this web page.
6. Triple-click anywhere in the line below to select it:
chflags -R norestricted /V*/*/S*/*/Caches
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Quit Safari. You'll be returned to the OS X Utilities screen.
From the menu bar, select
Utilities ▹ Terminal
The Terminal application will launch. Paste into the Terminal window by pressing the key combination command-V.
Wait for a new line ending in a hash sign (#) to appear. Quit Terminal to be returned to the main screen.
8. Select
▹ Restart
from the menu bar.
9. This step must be carried out after the restart and while you're logged in as an administrator—not in Recovery mode. If you have only one user account, you are the administrator.
Select and copy this line as in Step 6:
sudo /usr/libexec/xpchelper --rebuild-cache
Paste into a Terminal window as before. You'll be prompted for your login password. Nothing will be displayed when you type it. Type carefully and then press return. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning to be careful. Confirm. You don't need to post the warning.
If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Log in as one and start over.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
10. Do as in Step 9 with this line:
sudo /usr/libexec/*/app_sandbox_cache_builder --rebuild-cache
You can then quit Terminal.
B
You installed the "Spigot" ad-injection malware. Please take the steps below to disable it.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
Back up all data before continuing.
1. Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
~/Library/LaunchAgents
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return. A folder named "LaunchAgents" will open.
2. Inside the folder you just opened, there may be one or more files with a name beginning as follows:
com.spigot
Move all such items to the Trash.
Log out or restart the computer. Empty the Trash.
3. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall all extensions you don't know you need, including any with the word "Spigot" in the description. If in doubt, remove all of them. None is required for normal operation. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
The trojan will now be inactive.
4. This step is optional. Do as in Step 1 with this line:
~/Library/Application Support
and delete an item named
Spigot
If it's present.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "MacUpdate," "Softonic," "CNET Download," or "SourceForge." Never visit any of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
