thotasairam
Level 1 (0 points)

Q: Error in OSX El Captain Connecting iPhone Hotspot "Using USB only"

Please fix the bug to connect internet using iPhone's usb only. I can connect using wifi and bluetooth, but I'm not able to do so using usb. Please fix this bug or help me how to connect to hotspot net using usb only. Thanks.

MacBook Pro with Retina display, OS X El Capitan (10.11.3)

Posted on Jan 21, 2016 8:12 AM

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thotasairam

Q: Error in OSX El Captain Connecting iPhone Hotspot "Using USB only"

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  • by alex_h1,

    alex_h1 alex_h1 Jan 22, 2016 1:59 PM in response to thotasairam
    Community Specialists
    Jan 22, 2016 1:59 PM in response to thotasairam

    Hello thotasairam,

    Thanks for using Apple Support Communities.

     

    I see you're trying to use Personal Hotspot via USB connected to your Mac.  I'm not sure what troubleshooting you've done already, but for help with getting this connected, please follow through the steps outlined below.

     

    USB issues

    If you're using USB to connect your computer to Personal Hotspot and can't connect to the Internet, check your computer's network settings. You may need to disconnect and reconnect the USB Ethernet interface.

    Select your operating system for instructions.

    Mac OS X

    1. Redownload iTunes.
    2. Then reinstall it on your Mac. If you still need help, follow the rest of these steps.
    3. Go to System Preferences > Network.
    4. Select the Ethernet adapter. 

    5. Click the gear   icon and choose Make Service Inactive. 

    6. Choose Make Service Active.
    7.  

    Get help with Personal Hotspot in iOS

     

     

    Take care.