Q: Can't enable iCloud backup
I recently had an issue backing up my iPhone 6s to iCloud due to storage issues. So I cleaned up a bunch of things and even deleted the backup. Now when I go to my storage settings I'm told that I have 4.4gb available and my next backup size will be 3.2gb. But on the app list it says Photo Library is 5.5gb.(Pic attached) I don't even do an iCloud photo library and my camera roll is only 2.5gb. When I try and turn off a backup, it won't let me. I've done network resets, turned off and on iCloud backups. But I still cannot backup to iCloud. (I have backed up to my computer as a safety net)
Please help.
iPhone 6s, iOS 9.2
Posted on Jan 16, 2016 9:44 AM
Hi everyone, I contacted Apple last night and they are aware of this issue. The technical team are on it and so its is very likely it will be rectified in a software update. Back up to Itunes for now to be on the safe side and keep an eye out for software updates.
Posted on Jan 17, 2016 12:13 AM