HT202069: Gather and use iTunes Diagnostics in iTunes for Windows
Learn about Gather and use iTunes Diagnostics in iTunes for Windows
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Helpful answers
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Jan 21, 2016 8:53 PM in response to gellielaneby gail from maine,Need a lot more info about what it is you are trying to do. Connect to where? iTunes? iCloud? Is the device disabled? What is the situation?
Cheers,
GB
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Jan 21, 2016 8:56 PM in response to gail from maineby gellielane,i want to resset to factory settings.
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Jan 21, 2016 8:58 PM in response to gellielaneby gail from maine,You will have to answer all of the questions I asked, not just the last one.
Cheers,
GB