-
All replies
-
Helpful answers
-
Jan 21, 2016 10:24 AM in response to BartosJrby Nubz N.,Howdy BartosJr,
It sounds like the check coverage system is giving an error when you input the purchase date.
Please check out this article for help.
Update your proof of purchase - Apple Support
Update device information online
To update your Apple device information, like the limited warranty expiration date, send us a copy of the original sales receipt:
- Visit Apple's coverage checker.
- Enter your device serial number.
- Enter the code you see on the screen and click Continue.
- Upload a copy of your receipt.
Call us to update your information
To update your information by phone, call us. Tell the Advisor that you need help with your Apple Limited Warranty or AppleCare plan expiration date.
Here’s what you’ll need when you call:
- Your AppleCare agreement number
- The device serial number
- Your sales receipt
Best regards.
-
Jan 21, 2016 11:20 PM in response to Nubz N.by BartosJr,Hi Nubz, thank you for your reply..
I have tried the steps, but i cant find the link to upload my sales receipt.
the page showed after entering the serial number and code is just "validate your purchase date" and it went error again.
Best regards,
-
Jan 22, 2016 6:19 AM in response to BartosJrby Nubz N.,Hi BartosJr,
If you can't Update device information online, then the next step would be to Call us to update your information as above.
Take care.
