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All replies
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Helpful answers
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Jan 22, 2016 4:29 AM in response to AbdulhakeemAAby Jonathan UK,Hi
Try force restarting your watch: Press and hold both the side button and Digital Crown for around 10 seconds, until you see the Apple logo.
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Jan 22, 2016 4:33 AM in response to Jonathan UKby AbdulhakeemAA,same thing, i tried hard restarting for several time but there is no responed at all
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Jan 22, 2016 4:37 AM in response to AbdulhakeemAAby Jonathan UK,Your Digital Crown may be stuck due to dirt or debris.
Try following these steps - advised by Apple - to clean the Digital Crown on your watch:
- Turn off your watch and remove it from the charger.
- If you have a leather band, remove it from your watch.
- Hold the Digital Crown under lightly running, warm, fresh water from a tap / faucet for between 10 and 15 seconds.
- Do not use soaps or any other cleaning products.
- Continuously turn and press the Digital Crown as the water runs over the small gap in between the Digital Crown and the watch case.
- Afterwards, dry your watch with a non-abrasive, lint-free cleaning cloth.
Then try the buttons again.
Get help with the Digital Crown on your Apple Watch - Apple Support
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Jan 22, 2016 4:44 AM in response to AbdulhakeemAAby Jonathan UK,If the issue persists, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch serviced under warranty: