keithfromkeighley

Q: El Capitan 10.11.3 mail accounts will not go online

El Capitan 10.11.3 mail will not put accounts online,any help please?.

iMac, OS X El Capitan (10.11.3), mail ver 9.2 (3112)

Posted on Jan 22, 2016 6:05 AM

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Q: El Capitan 10.11.3 mail accounts will not go online

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  • by jeremy_v,

    jeremy_v jeremy_v Jan 23, 2016 2:30 PM in response to keithfromkeighley
    Community Specialists
    Jan 23, 2016 2:30 PM in response to keithfromkeighley

    Hi Keith,
     

    Thank you for visiting Apple Support Communities.
     

    If your accounts in Mail appear to be offline, start with these tips from If you can’t send or receive email on your Mac:
     

    If Mail says that your account appears to be offline
     

    Mail might say that your account appears to be offline due to a network problem.
     

     Online Status alert


    If you're connected to the Internet but your account appears to be offline, your email settings might no longer be correct. To view your current settings in Mail, choose Preferences from the Mail menu, click Accounts, then select your email account.


    OS X automatically uses the correct account settings for many email providers. You can use Mail Settings Lookup to view those settings, or get the settings directly from your email provider. Then compare them to the settings you see in Mail preferences. 


    Sincerely.