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Q: Reset Login Password But Error Message Appears

Hi everyone,

 

I forgot my password to login to my macbook pro running 10.8.3 (which I believe is Mountain Lion)

 

I've followed instructions to boot using Cmd-R and typing resetpassword into terminal.

 

However an error message pops up "password not saved the password you entered has not been saved for the user. You may not have permission to edit this disk or a general failure has occurred"

 

What should I do please? Advice is greatly appreciated. Thanks!

MacBook Pro (13-inch Early 2011), OS X Mountain Lion (10.8.3)

Posted on Jan 20, 2016 5:57 AM

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