dasianae

Q: Hand sanitizer spilled in my iPod, and now it won't charge. What's wrong with i?.

Hand sanitizer spilled in my iPod (5th generation), and now it won't charge. What's wrong with it? I could clearly see it inside the screen before it died. I biught a new charger thinking mines was just broke but it still won't charge.

iPod touch, iOS 6.1.3

Posted on Jan 22, 2016 7:42 PM

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Q: Hand sanitizer spilled in my iPod, and now it won't charge. What's wrong with i?.

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  • by AJ397,Solvedanswer

    AJ397 AJ397 Jan 22, 2016 7:50 PM in response to dasianae
    Level 5 (6,244 points)
    Accessibility
    Jan 22, 2016 7:50 PM in response to dasianae

    Liquid damage is most likely the cause. Bring it to you local Genius Bar or Apple Authorized Service Provider, it will probably need to be replaced. -AJ

  • by FishingAddict,

    FishingAddict FishingAddict Jan 22, 2016 7:59 PM in response to dasianae
    Level 4 (1,542 points)
    Mac OS X
    Jan 22, 2016 7:59 PM in response to dasianae

    As AJ397 states you have liquid damage and an ongoing short.

     

    One thing that you can try is to dry it out completely using a powerful desiccant (drying agent).  Some will say to use rice but you can jump right to the professional choice instead.  First, turn the iPod completely off.  Then, go to your local craft store (e.g. Hobby Lobby, Michaels, etc...), look in the flower drying section, and purchase a bag of Silica Gel beads.  Once home, put the beads in a Zipplock bag or other small sealed container, wrap your iPod in a paper towel (so the silica doesn't get into the ports), place it in the bag, and seal it up.  Place the bag in a warm part of the house and leave it for at several days.  Then, remove it, plug it in to charge, and see if it goes back to working.

     

    Silica gel beads are what labs use to desiccate samples and it will aggressively remove all water vapor from the air in the container, which greatly accelerates evaporation within your iPod.  Once the liquid is no longer shorting out the circuitry in the iPod, it MAY go back to working if not permanently damaged.