Q: when trying to download itunes it states cannot locate apple support system

Hello Violin2016,

I understand that you're experiencing some trouble getting iTunes downloaded and installed on your computer. Fortunately the article linked below details a number of steps that can help resolve these issues and get iTunes successfully installed on your computer.

If you can‘t install or update iTunes for Windows
https://support.apple.com/en-us/HT201668

All my best.