HT201356: About your Apple ID email addresses

Learn about About your Apple ID email addresses
ranjabati
Level 1 (0 points)

Q: How can I delete an additional email address from my apple id?

I have an additional email address somehow associated with my apple ID.

 

The problem is I am not able to view that email address in Manage Apple ID page, therefore I cannot delete it.

 

If I use that email address to create a new Apple ID then I get an error "Email address xxxx already associated with Apple ID yyyyy".

 

Can anyone help?

 

Thanks.

MacBook Air, iOS 9.2.1

Posted on Jan 22, 2016 9:05 PM

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ranjabati

Q: How can I delete an additional email address from my apple id?

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  • by gail from maine,

    gail from maine gail from maine Jan 22, 2016 9:22 PM in response to ranjabati
    Level 7 (25,501 points)
    iCloud
    Jan 22, 2016 9:22 PM in response to ranjabati

    So it sounds like you are not seeing the ID you want to use for the new Apple ID under the account page, so it might be a Rescue email address. Take a look at this support article under the Rescue Email instructions, and see if that is where that email is stored on your existing Apple ID.

     

    Cheers,

     

    GB