Alvaro Rodriguez-Schwendener

Q: SUBTITLES DISAPPEAR & NOT ALL IMAGES of the MENU CAN BE SEEN

Hello,

 

Since about one week, I have been experimenting some difficulties my Apple TV with my Samsung Smart TV when I try to watch movies using Netflix.

 

First, not all the images that are shown in the menu can be seen and many of them do not run.

Sccond, once I am able to find a movie that runs, the subtititles are visible but after 10-20 minutes they disappear.

 

I have updated the software manually several times, although it should be automatically updated.

 

Please tell me what to do. I have browsed the web for a solution but unfortunately I found nothing.

 

Thanks,

Alvaro

Apple TV

Posted on Jan 23, 2016 5:31 AM

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Q: SUBTITLES DISAPPEAR & NOT ALL IMAGES of the MENU CAN BE SEEN

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