Q: i have updated my macbookpro (2010) from snow leopard to elcapitan but when i restart it will not complete the installation so no longer able to use it. help?
i have updated my macbookpro (2010) from snow leopard to elcapitan but when i restart it will not complete the installation so no longer able to use it.
I have tried the following:
1. starting using Command R and using Disk Utility which did say it had problems but then displayed all okay after finishing.
2. tried Verbose mode and did not work
3. tried Command S mode did not work.
4. tried zapping the pram did not work.
5. couple of other things that I had read but to no avail.
It starts up and the line begins to show the computer is doing its 'thing' but gets stuck about 3/4 quarters of the way and goes no further. Would appreciate any suggestions.
PS: also did try starting up from the original disks as well but no luck.
iMac, Mac OS X (10.6.8)
Posted on Jan 24, 2016 11:35 PM