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Q: Problems with mail in iOS 9

I have updated my iPad generation 4 to iOS 9. First the iPad froze when it updated to the OS, I had to press and hold down both buttons for a few seconds in order to restart the iPad.

I have now discovered that the contents of all of my email are missing, the emails are still there but they lack content, it only says  "The letter has not been downloaded from the server." The contents of the e-mail is visible the first time I open them, but the next time the content is gone.

How do I recover the contents of my email?

iPad (4th gen) Wi-Fi, iOS 9

Posted on Sep 20, 2015 4:33 AM

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Q: Problems with mail in iOS 9

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  • by Csound1,

    Csound1 Csound1 Jan 12, 2016 9:05 AM in response to mariotheplumber
    Level 9 (50,302 points)
    Desktops
    Jan 12, 2016 9:05 AM in response to mariotheplumber

    Please note that restoring a version earlier than the one you are running is not possible so option 2 is out. Option 1 relies on luck alone thus making option 3 the likely one.

  • by mariotheplumber,

    mariotheplumber mariotheplumber Jan 24, 2016 9:54 AM in response to Csound1
    Level 1 (53 points)
    Apple TV
    Jan 24, 2016 9:54 AM in response to Csound1

    ...technically it is possible to restore to an older version, providing you have local copies of the correct files. However point conceded and agree with your comment.

     

    Anyone any feeback on the 9.2.1 update has it fixed all Mail issues?

     

    One month on and I'm still living with the issue..."Trash resurrects all emails handled by the device"....

     

    I've heard nothing from the Apple Support guy, despite his assurances! However, I'm prepared to be open minded and positive and therefore assume he's been off sick for last 4 weeks.

  • by georgeny,

    georgeny georgeny Aug 31, 2016 4:30 AM in response to mariotheplumber
    Level 1 (5 points)
    Aug 31, 2016 4:30 AM in response to mariotheplumber

    mariotheplumber, Sorry to hear you are still having the problem. Thought I would check in and report my problem still fixed as previously posted. I also have updated to 9.2.1 without any further problem. I will admit I was hesitant to upgrade after last time.

     

    George in NY

  • by mariotheplumber,

    mariotheplumber mariotheplumber Jan 25, 2016 4:40 AM in response to georgeny
    Level 1 (53 points)
    Apple TV
    Jan 25, 2016 4:40 AM in response to georgeny

    georgeny, Thanks. Good news to learn you had no further issues after 9.2.1 install. I refuse to call them updates or upgrades ;-)

    Stay safe in the snow.

  • by DarqueVixen,

    DarqueVixen DarqueVixen Jun 8, 2016 5:41 AM in response to mariotheplumber
    Level 1 (4 points)
    Jun 8, 2016 5:41 AM in response to mariotheplumber

    I have a iPhone 6s Plus and the latest OS 9.3.2 and email is still bugging out. I use gmail app on it and tried to send myself a picture (which I commonly do) and I get "attachment has been removed".

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