Semonefromcoplay

Q: I have an iPad pro and can't open any of my emails. Why?

I Have an iPad pro and can't open my email. Can somebody help?

iPad, iOS 9.2.1

Posted on Jan 21, 2016 3:55 AM

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Q: I have an iPad pro and can't open any of my emails. Why?

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  • by norm123,Helpful

    norm123 norm123 Jan 25, 2016 1:06 PM in response to Semonefromcoplay
    Community Specialists
    Jan 25, 2016 1:06 PM in response to Semonefromcoplay

    Hello Semonefromcoplay,

    I am unsure if you are having an issue with receiving email or just viewing what is already downloaded, but I think I can get you started with sorting this out. Take a look at the article below as this will cover most issues with email in the Mail app on your iPad Pro. You might need to remove the account and then set it back up again.

    Get help with Mail on iPhone, iPad, and iPod touch
    https://support.apple.com/en-us/HT201419


    Let me know if this helps. 

    Take care

  • by Semonefromcoplay,

    Semonefromcoplay Semonefromcoplay Jan 25, 2016 1:10 PM in response to norm123
    Level 1 (0 points)
    Jan 25, 2016 1:10 PM in response to norm123

    TThanks for your help norm123, I tried your suggestion and just could not figure out what I was doing wrong. I went to the Apple Store and in 30 seconds or less it had the iPad pro restricted!!!! I must have touched so thing in error and did not realize it. My situation with iPad pro is remedied by those Genius Bar guys.                   thanks for your help as well. Semonefromcoplay.

  • by norm123,

    norm123 norm123 Jan 26, 2016 6:07 AM in response to Semonefromcoplay
    Community Specialists
    Jan 26, 2016 6:07 AM in response to Semonefromcoplay

    Hey Semonefromcoplay,

    Glad to hear that you got it worked out. If you need anything else, feel free to post a new question and we will get to you as soon as possible.

    Thanks for using Apple Support Communities. 

    Take it easy