DanaMarksVoice

Q: Mail on El Capitan has problem with reply and reply all

I just upgraded from Yosemite to El Capitan (10.11.2) on my Late 2008 MacBook Pro 15, and all seems to be working well (so far) with this one exception.

 

When I try to reply to a message, a message window opens with nothing filled in.  No To:, no Subject:, nothing in the body of the email from the original.  Just blank in all fields.  When I try to close the window with the red button, it does nothing at all, so now I have a useless window that I can't close.  I can fill in the To and Subject fields, but when I try to tab or mouse into the body of the email, the cursor disappears.

 

So my only way to clear this up is to close Mail, at which point Mail crashes.  I have attached the crash debugging information below.

 

Does anyone know why it would be acting this way?  I looked up the symptoms and have rebuilt my inboxes, but the same thing keeps happening.  Any suggestions would be appreciated.  Clearly, I can't be the only one experiencing this.

 

Thanks for your help,

    Dana

 

Mail Crash Problem Details:

Process:          Mail [5900]
Path:             /Applications/Mail.app/Contents/MacOS/Mail
Identifier:       com.apple.mail
Version:          9.2 (3112)
Build Info:       Mail-3112000000000000~1
Code Type:        X86-64 (Native)
Parent Process:   ??? [1]
Responsible:      Mail [5900]
User ID:          501

 

Date/Time:        2015-12-27 15:48:56.189 -0800
OS Version:       Mac OS X 10.11.2 (15C50)
Report Version:   11
Anonymous UUID:   ADF110C8-9D0A-27F4-E6CF-7D03D74A4136

 

Sleep/Wake UUID:  13378DBA-6987-4A23-B7D5-6B5725129890

 

Time Awake Since Boot: 37000 seconds

Time Since Wake:  1200 seconds

 

System Integrity Protection: enabled

 

Crashed Thread:   16  Dispatch queue: NSOperationQueue 0x7f9a5d870f20 :: NSOperation 0x7f9a5da03ae0 (QOS: LEGACY)

 

Exception Type:   EXC_CRASH (SIGABRT)
Exception Codes:  0x0000000000000000, 0x0000000000000000
Exception Note:   EXC_CORPSE_NOTIFY

 

Application Specific Information:

*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'This method must be called on the main thread'

abort() called

terminating with uncaught exception of type NSException

MacBook Pro, OS X El Capitan (10.11.2), Late 2008 - Early 2009

Posted on Dec 27, 2015 3:59 PM

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