lisa_michell

Q: Iphone 6s safari

Hi All

could you help me out when i go on the safari app on my iPhone 6s and then go to type in the search bar it just goes off i have turned phone off

but no luck any ideas ?

 

Thanks

Lisa

MacBook Pro with Retina display, OS X Mavericks (10.9.5)

Posted on Jan 27, 2016 7:36 AM

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Q: Iphone 6s safari

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  • by judysings,

    judysings judysings Jan 28, 2016 8:56 AM in response to lisa_michell
    Community Specialists
    Jan 28, 2016 8:56 AM in response to lisa_michell

    Hi lisa_michell,

    If you are having issues with the Safari app on your iPhone, first try force closing the app and restarting your iPhone.  If that doesn't resolve the issue, take a look at the troubleshooting steps below:

    Force an app to close in iOS
     

    Safari web settings on your iPhone, iPad, and iPod touch

     

    Clear information from your device

    To clear your history and cookies from Safari in iOS 8 or later, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.

    To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

    Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information. 

    Take care,