HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
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All replies
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Helpful answers
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Jan 27, 2016 8:36 AM in response to Rayjbrby D.Cohen,Take a look at this Apple Support article:
https://support.apple.com/en-us/HT204051
Reset your network settings.
Settings - General - Reset - Reset Network Settings
Reset your device. This won't delete your data stored on the phone.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
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Jan 27, 2016 9:10 AM in response to Rayjbrby Meg St._Clair,Rayjbr wrote:
I am having trouble with my wifi connecting. I think the Wifi antenna is broke. I am not sure how to fix it. I really need help!
If none of the software fixes that D.Cohen recommends help, yes, you may have a hardware issue. Make an appointment at the Genius Bar at your local Apple Store.