HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
Rayjbr

Q: Can you guys tell me how to fix my wifi on my Ipad?

I am having trouble with my wifi connecting. I think the Wifi antenna is broke. I am not sure how to fix it. I really need help!

iPad 2, iOS 9

Posted on Jan 27, 2016 8:34 AM

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Q: Can you guys tell me how to fix my wifi on my Ipad?

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  • Helpful answers

  • by D.Cohen,

    D.Cohen D.Cohen Jan 27, 2016 8:36 AM in response to Rayjbr
    Level 6 (8,424 points)
    Desktops
    Jan 27, 2016 8:36 AM in response to Rayjbr

    Take a look at this Apple Support article:

    https://support.apple.com/en-us/HT204051


    Reset your network settings.


    Settings - General - Reset - Reset Network Settings


    Reset your device. This won't delete your data stored on the phone.

    • Press and hold the Sleep/Wake button
    • Press and hold on the Home button
    • Keep holding both buttons until the display turns off and back on with Apple logo on it.


    Alternatively, you may go to Settings - General - Reset - Reset All Settings

    https://support.apple.com/en-us/HT201559

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jan 27, 2016 9:10 AM in response to Rayjbr
    Level 9 (58,834 points)
    iPhone
    Jan 27, 2016 9:10 AM in response to Rayjbr

    Rayjbr wrote:

     

    I am having trouble with my wifi connecting. I think the Wifi antenna is broke. I am not sure how to fix it. I really need help!

    If none of the software fixes that D.Cohen recommends help, yes, you may have a hardware issue. Make an appointment at the Genius Bar at your local Apple Store.