Haise

Q: Apps are not loading on ATV (3rd Gen)

Apple TV 3rd Gen is not loading any apps. The three I have tried are ABC, Netflix, ESPN, and Crackle. It's not always the initial page that refuses to load, but somewhere along the way to watching a show they get stuck on a spinning wheel. I've tired the following:

 

Tested network/download speed on ATV (it's good).

Restarted ATV from remote, then unplugged for 1 minute.

Power cycled cable modem, router, and ATV.

Hard reset modem to factory settings, and only added WEP security.

 

In ABC, I removed my TV provider login. When I attempt to verify access, the verification screen loads, however there is no code given (it's just a black space where a code would normally show).

 

All very odd and it doesn't seem to be a widespread network issue since no similar issues are getting reported.

 

Any ideas?

Apple TV (3rd generation)

Posted on Jan 27, 2016 6:57 PM

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Q: Apps are not loading on ATV (3rd Gen)

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