Q: Why is my email marked as read, when I haven't opened it?
Why is my email marked as read, when I haven't opened it? All email should be in bold until they have been opened but mine switch to non-bold text by themselves. Also when opened sometimes they are not in HTML when they should be and links to websites do not work. If I log in to my email online they display fine and the links work.
MacBook Pro (13-inch Mid 2012), OS X Mountain Lion (10.8.5)
Posted on Sep 24, 2013 6:19 AM
Hi guys - problem solved.
It's a server problem for me. I have an Exchange Account which I access from Outlook App on my laptop as well as from Apple's Mail App on my iPhone via IMAP protocol. What IMAP does is that it syncs your emails on all different devices with the server account, in this case my Exchange Account. Because the Exchange Account has initial settings similar to that of Office Outlook where it "marks items as read when selection changes", it appears to me that my iPhone Mail app automatically "read" my emails I deliberatively "unread" for later review when my iPhone syncs with the server. To the server selection has changed so it will mark the email as read and through sync it will mark the the unread emails on my iPhone as read as well. So I just go to the webpage of my online Exchange server and under Mail Settings "mark as read" section and select "Don't automatically mark items as read", and it will solve the problem.
Hope this helps as it gives me such a relief!
Posted on Sep 8, 2016 12:00 PM