HT201813: Mac OS X v10.5, 10.6: About the Parental Controls Internet content filter

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Q: OS X El Capitan:  Parental Controls NOT working


Using a managed account, and selecting "only allow these websites", when managed/ or Admin user logs out and then back in and parental controls are opened by ADMIN account, "try to limit access to adult websites" is selected.  MBP restarted, ADMIN goes back into managed account and selects only allow...and same thing happens....also if I enter specific websites that are NOT to be accessed at all under "Custom" these websites disappear next logging from ADMIN or Managed account.....Parental Controls worked fine with Yosemite....Can anyone help?

Posted on Oct 29, 2015 1:45 PM

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Q: OS X El Capitan:  Parental Controls NOT working

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  • by iachelini,

    iachelini iachelini Jan 29, 2016 12:17 PM in response to KKCrump
    Level 1 (5 points)
    Jan 29, 2016 12:17 PM in response to KKCrump

     

    These are educational tools used in most middle and high school and it is not functional with Parental Controls turned on.


    Situations like this are probably the reason, why systems used in such an environment aren´t updated spontaneously, rather carefully after checking if it will -at least- work like before. Things which aren´t happening in devLabs of apple as it seems.

  • by W4RH34D,

    W4RH34D W4RH34D Jan 29, 2016 12:21 PM in response to iachelini
    Level 1 (8 points)
    Video
    Jan 29, 2016 12:21 PM in response to iachelini

    Yes 100% agree.  It depends on the extensiveness of the testing though, like for example, it may appear good then you find out that parental controls doesn't work so you have to time machine back to the older version.  Or your POS software checks out fine, but don't realize it pops up an insane parental controls dialogue for printer proxy in the middle of a busy work day.

     

    I was able to roll back the problem machines and the frustration was minimal. 

     

    I admit I had been lulled to sleep it had been working so well for so long.

  • by marcus.sg,

    marcus.sg marcus.sg Jan 29, 2016 12:25 PM in response to W4RH34D
    Level 1 (10 points)
    Jan 29, 2016 12:25 PM in response to W4RH34D

    I haven't got one set up, but, would using a Virtual Machine at least help us limp through this until we get a fix ? Perhaps set up a Root account so you can move applications out of the Applications folder. In the main user account, the only application in the dock would be Parallels or VMware, add it to startup items and force it to full screen view ?

  • by W4RH34D,

    W4RH34D W4RH34D Jan 29, 2016 12:29 PM in response to marcus.sg
    Level 1 (8 points)
    Video
    Jan 29, 2016 12:29 PM in response to marcus.sg

    Have you ever checked out simple finder?  It is really the rug that holds the room together. 

  • by marcus.sg,

    marcus.sg marcus.sg Jan 29, 2016 12:34 PM in response to W4RH34D
    Level 1 (10 points)
    Jan 29, 2016 12:34 PM in response to W4RH34D

    I have, in my frustration-laden testing a couple of days ago, but I don't recall it working properly hence the VM idea. Got to be worth a shot. Is there any reason why it couldn't work ?

  • by W4RH34D,

    W4RH34D W4RH34D Jan 29, 2016 12:35 PM in response to marcus.sg
    Level 1 (8 points)
    Video
    Jan 29, 2016 12:35 PM in response to marcus.sg

    Yeah, I would just use Yosemite if that is an option.  If you can get Mountain Lion on there, like the other user suggested, that is when it all worked the way it is supposed to.

     

    It keeps people out of the computer and network. 

     

    I'd love if they'd grace us with a simple safari to go along with simple finder. 

  • by Mactabby,

    Mactabby Mactabby Jan 29, 2016 12:50 PM in response to Luis Sequeira1
    Level 1 (50 points)
    Jan 29, 2016 12:50 PM in response to Luis Sequeira1

    Luis Sequeira1 wrote:


    The errors that happen for some users but not all (or sometimes but not all) are the hardest to figure out, and this seems to be one of those.


    Regarding remote access to a mac, it is usually very easy. Back to my mac works quite well, allowing me to access my home iMac from wherever, just by clicking in the Finder sidebar.

    I just had to laugh at this.  I have had many Macs over the last 15 years or so with networking provided by variety of different modems/routers at different times, and I have NEVER succeeded in getting Back to My Mac to work reliably, no matter what ports I open, close, forward, etc.  I gave up on it a few years ago as another feature which 'just doesn't work' and moved to a VNC tool instead, which works reliably every time.  Don't get me wrong, I use Windows in the workplace and loathe it, but at least when it goes wrong you can fix it with a bit of effort.  When Macs go wrong it's usually because Apple's solution simply doesn't work in your use case and there's nothing you can do about it.

     

    Having finished migrating to El Capitan on my son's laptop as well as the family Mini, I do seem to have got things working, by taking the 'one setting at a time, lock the padlock, exit settings, wait a bit, go back in and do the next one' advice above.  The settings are remaining set, and the computers do actually restrict access as advertised. Tiresome though, and I still have the problem that I need to manually unlock every secure address accessed by every app and every piece of advertising on every page anyone visits, which is pretty soul-destroying.

  • by W4RH34D,

    W4RH34D W4RH34D Jan 29, 2016 12:54 PM in response to Mactabby
    Level 1 (8 points)
    Video
    Jan 29, 2016 12:54 PM in response to Mactabby

    We have compliance rules that require 2 factor authentication.  Over VPN, OSX Remote Desktop is amazing.  However, ARD still needs some work.  I'd recommend having SSH available on every computer you use ARD on as when it crashes you'll need terminal or local access.

  • by LukeLindblom,

    LukeLindblom LukeLindblom Jan 29, 2016 1:18 PM in response to marcus.sg
    Level 1 (32 points)
    Desktops
    Jan 29, 2016 1:18 PM in response to marcus.sg

    I wouldn't recommend an OS X VM-  at least not with Parallels. The Parallels tools are meant mainly for windows, and OS X guest support is only experimental. The display resolution and graphics quality are terrible. Yosemite won't even let me turn on the transparent dock.

     

    I guess it's ok for a little bit of messing around with, but not as a substitute for a real computer. Here's a screenshot of my Yosemite VM in Parallels 11. I have 16GB ram and 8GB allocated to Yosemite.

     

    yosemitedesktop1.tiff

  • by LukeLindblom,

    LukeLindblom LukeLindblom Jan 29, 2016 1:19 PM in response to Mactabby
    Level 1 (32 points)
    Desktops
    Jan 29, 2016 1:19 PM in response to Mactabby

    My parental controls won't "stick" at all. Not after locking it. Not after restarting. Not an any of my 6 Macs on El Capitan. Not at all.

  • by kimberly254,

    kimberly254 kimberly254 Jan 29, 2016 5:10 PM in response to Luis Sequeira1
    Level 1 (8 points)
    Jan 29, 2016 5:10 PM in response to Luis Sequeira1

    I wish my 3 machines didn't have these problems, how did yo get so lucky? what is different i wonder.  did you change what apps were allowed in a mangaged user- and get them to 'stick'.  seems the settings wont save and websites that are allowed cannot be accessed.  i love all else about apple/mac but this one is sooo frustrating.

  • by kimberly254,

    kimberly254 kimberly254 Jan 29, 2016 5:18 PM in response to Mactabby
    Level 1 (8 points)
    Jan 29, 2016 5:18 PM in response to Mactabby

    yes, i did follow those steps on another machine and got it to work, even the apps.  once i got that done, it copy and pasted those "stuck/saved" settings to other users and that worked as well so this saved having to do it all over again for another user.  That way I only have to modify a couple things instead of all of them.  as an aside, Back to My Mac wouldn't work, did all the steps the apple site says.  A senior advisor recm'd "teamviewer".  It was <1 min install and works beautifully, from anyhwhere in the world, on any network.  Free for personal use.

  • by kimberly254,

    kimberly254 kimberly254 Jan 29, 2016 5:20 PM in response to LukeLindblom
    Level 1 (8 points)
    Jan 29, 2016 5:20 PM in response to LukeLindblom

    Luke, did you try doing one tab @ a time then backing out from parental, to users, to sys pref?  wait 1 min before trying to change another....

  • by LukeLindblom,

    LukeLindblom LukeLindblom Jan 29, 2016 6:11 PM in response to kimberly254
    Level 1 (32 points)
    Desktops
    Jan 29, 2016 6:11 PM in response to kimberly254

    Kimberly,

     

    Yes, I actually have. It seems that even if I get it to "stay," it still doesn't take effect.

     

    For example:

    Set the web filter to "allow list only"

    Remove all the items from the allow list except for apple.com

    Go to google.com (restart the mac, lock the padlock, whatever...)

    it will allow google anyway!

     

    Same for any website. Any situation. Any computer.

     

    Obviously, it's just broken. Maybe some people have found temporary workarounds, but not me...

  • by Feste Ainoriba,

    Feste Ainoriba Feste Ainoriba Feb 1, 2016 3:45 AM in response to W4RH34D
    Level 1 (9 points)
    Safari
    Feb 1, 2016 3:45 AM in response to W4RH34D

    another stumble W4RH34D forgot to list is that El Capitan broke some Firewire peripherals (viz, Firewire Scanners).

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