Q: replacement of power adapter plug without serial number?
Hello
I have some power adapter plugs they are recalled because of safety problems by apple.
But now on the webpage i must have a serial number to get a replacement, i have bought these power adapters separately and i don't know a serial number on them.
What i can do now to get them replaced?
power adapter , OS X El Capitan (10.11.3)
Posted on Jan 30, 2016 6:02 AM
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Exchange Process
Please choose one of the following options below. We will need to verify your Mac, iPad, iPhone or iPod serial number as part of the exchange process so please find your serial number in advance. Finding your device serial number is easy.
- Exchange your adapter(s) at your local Apple Store (Genius Bar reservation recommended) or an Authorized Apple Service Provider.
- Contact Apple Support.
Customers who purchased a World Travel Adapter Kit should use one of the options above to exchange their affected parts.
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from the above link, and now here too > https://www.apple.com/support/ac-wallplug-adapter/
Posted on Jan 31, 2016 12:21 AM