HT204385: Deauthorize your computer using iTunes

Learn about Deauthorize your computer using iTunes

Rodville

Level 1 (0 points)

Q: My computers asked multiple times for authorization and I have used my 5 and I can't watch my movies.

My computer had issues with the power supply and hard drive and as such I had to reinstall windows a few times (I hate Windows 10) and I authorized my PC multiple times and have used up all 5 reset and it used them again and not it's telling me I have to wait till Sept to watch a movie in my library. my history shows its the same PC over and over.

Windows PC, Windows 10

Posted on Jan 30, 2016 5:56 PM

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Q: My computers asked multiple times for authorization and I have used my 5 and I can't watch my movies.

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by Niel,

Niel Jan 30, 2016 5:59 PM in response to Rodville
Level 10 (311,983 points)

Jan 30, 2016 5:59 PM in response to Rodville

Deauthorize it as documented in this article five times. If that doesn’t work, use the 'contact iTunes Store support' link at the bottom of it.

(139002)
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by Rodville,

Rodville Jan 30, 2016 6:05 PM in response to Niel
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Jan 30, 2016 6:05 PM in response to Niel

YYou are only allowed to deautherize all once a year. And it seems I already did. So thats why I have to wait till September.
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by Niel,

Niel Jan 30, 2016 6:06 PM in response to Rodville
Level 10 (311,983 points)

Jan 30, 2016 6:06 PM in response to Rodville

Deauthorize it individually five times.

(139003)
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by Rodville,

Rodville Jan 30, 2016 6:18 PM in response to Niel
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Jan 30, 2016 6:18 PM in response to Niel

itunes views eah instillation as a superset PC and you can only auth at the same PC so I can't as it sees it as a new one.
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by Niel,

Niel Jan 30, 2016 6:23 PM in response to Rodville
Level 10 (311,983 points)

Jan 30, 2016 6:23 PM in response to Rodville

Contact Apple as described above.

(139004)
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HT204385: Deauthorize your computer using iTunes

Q: My computers asked multiple times for authorization and I have used my 5 and I can't watch my movies.

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by Niel,

by Rodville,

by Niel,

by Rodville,

by Niel,

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