HT204169: Contact Apple for help with Apple ID account security
Learn about Contact Apple for help with Apple ID account security
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Helpful answers
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Jan 31, 2016 3:45 AM in response to hatef7274by King_Penguin,You will have to contact Support in the country where you are (and which is therefore the country on your account) to get them reset, use the link/number on the page that you posted from : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset you can then add a rescue email for potential future use : About your Apple ID email addresses - Apple Support