Anduri1
Level 1
(0 points)
Q: DNS Unlocker Removal for Mac and iPhones
Hi All,
I am using a Late 2009 iMac running Yosemite, a 2012 Macbook pro running El Capitan and iPhone 6plus - all are affected by the above mentioned adware.
I've been digging some how to remove's in the internet, replaced and tried the DNS server using google DNS to test, follow the instructions on removing extensions, etc. from another forum sites but still to no avail, cannot remove this persistent DNS unlocker (an adware that keeps on popping up on site, even replacing the sites to redirect to ads landing page...
Can anybody help. pls?
Michael
thomas_r.
Level 7
(30,924 points)
DNS Unlocker pop-ups are almost always the result of hacked network hardware. Most likely, either your router or your modem have been remotely hacked or infected.
Try disconnecting the router and connecting a computer directly, via Ethernet wire, to the modem. Does it still suffer the same problem? If so, the modem is the cause of the problem. If not, it's the router.
If the modem is causing the problem, you'll probably have to contact your internet service provider (ISP), unless you have bought your own modem. Your ISP may also be able to help with a modem you own.
If the problem is with your router (which I assume you own), you'll need to contact the manufacturer of that router for advice on fixing it. For some routers, a reset is all that is necessary, while for others the fix may be more involved. If it's a really old router, consider replacing it with something newer.
