HT204516: Calibrating your Apple Watch for improved Workout and Activity accuracy

Learn about Calibrating your Apple Watch for improved Workout and Activity accuracy
kbroussard

Q: My Apple watch loses connection with my bluetooth earphone multiple times during a workout.

My Apple watch loses connection with my bluetooth earphone multiple times during a workout. I have tried turning bluetooth off on my I-phone but it does not seem to help.  Also when exercising the workout app goes randomly to pause. Could there be a connection between these issues?

Posted on Jan 31, 2016 9:53 AM

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Q: My Apple watch loses connection with my bluetooth earphone multiple times during a workout.

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Jan 31, 2016 10:04 AM in response to kbroussard
    Level 7 (31,031 points)
    Apple Watch
    Jan 31, 2016 10:04 AM in response to kbroussard

    Hi

     

    If the earphones are already paired with any other devices (for example, your iPhone), it may help to unpair them first:

    - On your iPhone, go to: Settings > Bluetooth > tap the info icon "i" next to your earphones > tap to Forget this Device.

     

    When Wrist Detection and a passcode are enabled, your watch will lock automatically when it is removed (or when it thinks it has been removed) from your wrist. This will also cause the Workout app to pause.

     

    A loose fitting band can trigger this by allowing your watch to lift from your wrist and/or by allowing clothing (for example, the end of a sleeve) to slip beneath the back of the watch.

     

    During exercise, Apple Watch should be worn snugly on the top of your wrist. Apple suggests that you consider tightening your band before workouts and loosening it again afterwards. Better contact with your wrist may also improve heart rate sensor performance during your workout.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Jan 31, 2016 10:05 AM in response to kbroussard
    Level 7 (31,031 points)
    Apple Watch
    Jan 31, 2016 10:05 AM in response to kbroussard

    Workouts may also be paused or ended early due to accidental interactions with your watch's screen. To help prevent this, you can lock the screen:

     

    - At any time after starting a workout, press firmly on the display and tap on Lock.

    - When you are ready to end the workout, press firmly again and first tap on Unlock.