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Helpful answers
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Jan 31, 2016 12:22 PM in response to Majidmastby judysings,Hi Majidmast,
If you are unable to backup your iPhone using iCloud, I would suggest backing it up using iTunes as a temporary measure, and then following the steps in this resource:
Get help backing up your device in iCloud
Take care,
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Feb 4, 2016 2:10 PM in response to judysingsby Majidmast,thank you done that
i read number of message from folks with similar issue, contacted apple spend a lot of time on phone and tries everything still same issue
message reads "THE LAST BACK UP COULD NOT BE COMPLETED " LAST BACKUP: NEVER
