TPS731

Q: Can't steam my music

I stream my music on an iPod with IOS 6.1.6 and it just stopped connecting to my Apple TV "WHY?"

iPod touch, iOS 6.1.6

Posted on Jan 31, 2016 11:10 AM

Close

Q: Can't steam my music

  • All replies
  • Helpful answers

  • by lllaass,

    lllaass lllaass Jan 31, 2016 12:08 PM in response to TPS731
    Level 10 (187,938 points)
    Desktops
    Jan 31, 2016 12:08 PM in response to TPS731

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Power off and then back on the Apple TV

    - Does the Apple TV work/connect to internet OK?

    - Does the iPod work/connect to internet OK?

  • by TPS731,

    TPS731 TPS731 Jan 31, 2016 12:53 PM in response to lllaass
    Level 1 (0 points)
    Jan 31, 2016 12:53 PM in response to lllaass

    THank-you!

    I did reboot the device and it made no difference. My home share is also on both devices. I did notice I can't activate the lower menu where i use to pick the Apple TV

  • by lllaass,Helpful

    lllaass lllaass Jan 31, 2016 5:09 PM in response to TPS731
    Level 10 (187,938 points)
    Desktops
    Jan 31, 2016 5:09 PM in response to TPS731

    What do you mean by "I can't activate the lower menu where i use to pick the Apple TV"?
    what happens when you pull-up the Control Center?

  • by TPS731,

    TPS731 TPS731 Jan 31, 2016 5:13 PM in response to lllaass
    Level 1 (0 points)
    Jan 31, 2016 5:13 PM in response to lllaass

    I can't bring up the control center.

  • by lllaass,

    lllaass lllaass Feb 1, 2016 1:05 AM in response to TPS731
    Level 10 (187,938 points)
    Desktops
    Feb 1, 2016 1:05 AM in response to TPS731

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                            

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    - Restore to factory settings/new iOS device.