Canozzie11
Level 1 (8 points)
iCloud

Q: Cannot Enable Ask To Buy

I have three children in Family Sharing, all have their own iCloud Apple ID and we all share the same iTunes Apple ID.  I could enable Ask To Buy for two of my children but could not for the third child.  Says she is sharing purchases from an account also used by another family member.  Ask to Buy can be enabled only on accounts that are not shared.  I don't understand why I was able to do for two of my children and not the third??

iMac, OS X El Capitan (10.11)

Posted on Jan 30, 2016 9:27 PM

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Canozzie11

Q: Cannot Enable Ask To Buy

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  • by judysings,

    judysings judysings Feb 1, 2016 7:29 AM in response to Canozzie11
    Community Specialists
    Feb 1, 2016 7:29 AM in response to Canozzie11

    Hi Canozzie11,

    For the Family Sharing setup to work, you would need to use the individual iCloud Apple ID accounts for your children and your iTunes Apple ID for you, the organizer.

    Set up Family Sharing

    Take care,

  • by Canozzie11,

    Canozzie11 Canozzie11 Feb 1, 2016 3:21 PM in response to judysings
    Level 1 (8 points)
    iCloud
    Feb 1, 2016 3:21 PM in response to judysings

    Hello Judysings and thanks for responding.  Everyone has their own iCloud accounts and we all share the same iTunes account as you suggest.  Still I cannot enable Ask To Buy for only one of my children which seems inconsistent if I can do it for the other two...

  • by judysings,

    judysings judysings Feb 2, 2016 8:36 AM in response to Canozzie11
    Community Specialists
    Feb 2, 2016 8:36 AM in response to Canozzie11

    Hi Canozzie11,

    Just to clarify ... I am not suggesting you all share the same iTunes account (Apple ID) as you did in the past to buy from the iTunes Store.  

    With Family Sharing, only the organizer should use that Apple ID, and everyone else should sign up for Family Sharing using the Apple ID they use for iCloud.

    Is it possible that the child that is having the issue with Enable to Buy did not join the family using the iCloud Apple ID?

    Take care,