Terri Adcock

Q: This message has not been downloaded from the server.

I am getting an error message that says "ThIs message has not been downloaded from the server" ever since I updated my iPad with the new IOS. I think my server uses Pop. Can anyone please help me figure out what I need to do. I am not real computer savvy so I would need it in simple language because I don't understans all the high tech talk. Thanks in advance!

iPad, iOS 5

Posted on Oct 6, 2015 5:30 AM

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Q: This message has not been downloaded from the server.

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  • by jer16,

    jer16 jer16 Dec 17, 2015 5:19 PM in response to Terri Adcock
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    iTunes
    Dec 17, 2015 5:19 PM in response to Terri Adcock

    Reading all the posts about the range of problems that appear in  Mail under iOS 9.1 (in my case on an iPhone but the same problem), I am struck by the similarity to problems I often saw when I was a programmer.  These sort of random symptoms  nearly always meant one thing:

     

    The program or app is writing some data to the wrong part of the program's memory.

     

    In my experience, this was usually caused by "Array Out Of Bounds" (see below), but surely the moderns compilers are checking array subscripts (offsets) to stop that particular way of writing to the wrong part of memory these days. 

     

    However, It still seems likely to me that the Mail app is writing data to the wrong part of its memory (memory in the App, not physical memory).  Something Apple can try and find a fix for, I would have thought.

     

    Elizabeth

     

    * Array out of Bounds  works like this:  Suppose a program has [an array of] 20 messages in Trash, each addressed using their offset or relative position from the start - numbered  0 to 19.  Suppose the code is then written to delete them all by Deleting message [N] where N goes from 1 to 20.  Then the last attempt to delete, when N=20, will be a message too far, since the list only goes from 0 to 19. and in trying to delete the data stored immediately after the last message it will delete something else.  This might - sometimes - be the contents of a message in INBOX for example!

  • by astro1163,

    astro1163 astro1163 Dec 17, 2015 9:40 PM in response to Littleswamp
    Level 1 (0 points)
    Dec 17, 2015 9:40 PM in response to Littleswamp

    Thx Littleswamp

  • by JohnDotCom,

    JohnDotCom JohnDotCom Jan 20, 2016 5:59 AM in response to astro1163
    Level 1 (4 points)
    Jan 20, 2016 5:59 AM in response to astro1163

    Both my Wife and myself are still suffering from this same reported problem, which happens on much of our received emails, but not all.

    We have updated both our iPhones (6 & 5S) and iPads (4 & Air 2) with every update, but are still having this most annoying problem, meaning we are loosing a lot of important information due to Apple not admitting that there is a problem, which even with today's update still hasn't cured this problem of "This message has not been downloaded from the server". On contacting the email hosts, we have been advised to switch to a PC based system running Windows or phones and tablets running a Android system, as they have been hearing of this problem for 7 months or so now, and Apple "appear" incapable of fixing the errors.

    that is hardly the solution, but looks as if perhaps time to ditch all Apple products and do as advised as this is no way to carry on.

    has Apple said why they haven't sorted this yet or when it is likely to be?

    Has anyone found a independent solution at all to this problem? This would at least prevent us having to sell off our Apple products, many thanks, we have lost some very important communications due to this impossible problem.

  • by JohnDotCom,

    JohnDotCom JohnDotCom Jan 20, 2016 6:10 AM in response to mwalsh5757
    Level 1 (4 points)
    Jan 20, 2016 6:10 AM in response to mwalsh5757

    We still have this same problem after updating yet again today 20.01.2016 and still no sign of improvement, same on any of our Apple products running IOS.

    SO sick of it now thinking of switching back to Windows and Android phones as Aplle seem so incompetent in fixing this long running serious fault. Out of around 100 emails a day a good 25% still come with same message, it shouldn't be that difficult to resolve or don't Apple care once you have purchased their products?

  • by WAstamper1,

    WAstamper1 WAstamper1 Jan 21, 2016 9:45 AM in response to Terri Adcock
    Level 1 (0 points)
    Jan 21, 2016 9:45 AM in response to Terri Adcock

    Have also been having this problem and at first thought it was me.  Can't believe it has been going on for this long and no fix.  Very inconvenient and turning me off to Apple.  Disappointing.

  • by denimar,

    denimar denimar Feb 1, 2016 2:34 AM in response to WAstamper1
    Level 1 (0 points)
    Feb 1, 2016 2:34 AM in response to WAstamper1

    Hi, I agree with your comment. If you read the posts above they include words like suffering, struggling etc.... have you seen anyone official from apple support to interfere or even reply? Only a few iPhone fanatics who have other kind of  interests reply but with no luck. I am very disappointed with apple! I have repeatedly send them inquiries asking them to help me and solve the problem but they keep a loud silence... that easily declares that they are incompetent. Disappointing.....

  • by JohnDotCom,

    JohnDotCom JohnDotCom Feb 1, 2016 10:38 AM in response to denimar
    Level 1 (4 points)
    Feb 1, 2016 10:38 AM in response to denimar

    Yes I quite agree with you about this, it has become a bit of a joke now, and the lack of response or help from Apple in correcting this problem is discusting to be honest, and really has now put me off of further Apple purchases. It's as if they are ignoring the problem and hoping it goes away! Well their customers will.  

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