Q: Update taking long time

ITunes update on my pc is taking a very long time. Restarted my computer when prompted about 2 hours ago now. Had the restarting screen for ages and now I have a black screen. Is it normal for it to take this long or has something gone wrong? Thanks

Posted on Feb 2, 2016 3:48 AM

I have this question too

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by jeffd55,

jeffd55 Feb 3, 2016 10:39 AM in response to Emma Jay
Community Specialists

Feb 3, 2016 10:39 AM in response to Emma Jay

Hello Emma Jay,

Thank you for using Apple Support Communities.

I see that you are having difficulties getting the update to iTunes to finish for you. I would suggest taking a look at the following article for suggestions to resolve this issue:
If you can‘t install or update iTunes for Windows

Best regards.
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Q: Update taking long time

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