HT204093: Use Mail on your Mac
Learn about Use Mail on your Mac
-
All replies
-
Helpful answers
-
Feb 2, 2016 2:53 PM in response to orchestramusicby Baby Boomer (USofA),Care to share which OS you are using as well as which version of Mail?
==========
Your system profile is a complete blank and/or incomplete. Please read in its entirety: CLICKY CLICK---> User Tip Writing an effective Apple Support Communities question
Specifically "Step 2: Provide specific details," the section on "Writing an effective Apple Support Communities question" & the section on "Determining product information and editing your ASC product profile."
Another User Tip resource: Help us to help you on these forums
Thanking you for your anticipated cooperation.
-
Feb 2, 2016 5:49 PM in response to Baby Boomer (USofA)by orchestramusic,Yes, I should have included this information. The Mac is a 15" mid-2012 MacBook Pro with 8GB running Yosemite, 10.10.5. There have been no hardware modifications to the MBP. According to System Information, Mail is version 8.2.
FYI, I have a older desktop Mac Pro running the same software and basically the same configuration for Mail. I can get into Mail just fine on that machine.
I suppose I could create one user profile so I can open the empty mail program. Then I could then enter all the other Mail user profiles on the MBP. Will that restore all of the mail on the various servers? Will it destroy anything on the servers? Or will it affect my ability to access mail from the Mac Pro?
Thanks for your reply.
-
Feb 2, 2016 9:53 PM in response to orchestramusicby orchestramusic,I searched other sites for a solution to this problem. I found one that suggested that I go into Time Machine and replace two files with versions before the problem began. They are ~/Library/Preferences/com.apple.mail-shared.plist and ~/Library/Mail/V2/MailData/Accounts.plist.
I did this and it seems to have worked. All of my mail addresses and all of the old emails are exactly where I left them.
Thank you for offering to help. I hope that this post can help anyone else who may get the same problem.
