jpr007

Level 1 (0 points)

Q: find my iphone

The Find My iPhone / iPad app is not finding and locating any of my iPhones or iPads even though they are all activated and online.

Why is this ?

Posted on Feb 2, 2016 4:50 PM

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Q: find my iphone

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by AJ397,

AJ397 Feb 2, 2016 4:52 PM in response to jpr007
Level 5 (6,244 points)

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Feb 2, 2016 4:52 PM in response to jpr007

Make sure you have location services enabled. Settings>Privacy>Location Services> System Services> Find my iPhone needs to be on. -AJ
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by jpr007,

jpr007 Feb 2, 2016 5:15 PM in response to AJ397
Level 1 (0 points)

Feb 2, 2016 5:15 PM in response to AJ397

Yes, this is on
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by AJ397,

AJ397 Feb 2, 2016 5:31 PM in response to jpr007
Level 5 (6,244 points)

Accessibility

Feb 2, 2016 5:31 PM in response to jpr007

Take a look at these two support articles: https://support.apple.com/en-us/HT203384 and Get help using Find My iPhone - Apple Support
-AJ
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