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Maherfromgreenvalley

Q: my iPad is frozen and will not turn on  it is charged

my iPad is frozen and will not turn on.. it is charged.

iPad 2 Wi-Fi + 3G, iOS 9.2

Posted on Feb 1, 2016 3:45 PM

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Q: my iPad is frozen and will not turn on  it is charged

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  • Helpful answers

  • by AJ397,

    AJ397 AJ397 Feb 1, 2016 3:47 PM in response to Maherfromgreenvalley
    Level 5 (6,244 points)
    Accessibility
    Feb 1, 2016 3:47 PM in response to Maherfromgreenvalley

    Hold the sleep/wake and home button until the Apple log appears. -AJ

  • by billy macl,

    billy macl billy macl Feb 1, 2016 4:24 PM in response to Maherfromgreenvalley
    Level 1 (0 points)
    Feb 1, 2016 4:24 PM in response to Maherfromgreenvalley

    Hi! Sounds like you may need to perform something known as a "Hard Reset." To do a hard reset, simultaneously hold the Home Button, and the sleep button until you get a response from the iPad. Keep us informed on what happens!

     

    ~Billy MacLeod

  • by Mummamoo01,

    Mummamoo01 Mummamoo01 Feb 2, 2016 9:03 PM in response to billy macl
    Level 1 (0 points)
    Feb 2, 2016 9:03 PM in response to billy macl

    Hi,

     

    I also have this issue with my ipad 3rd gen. I have tried the hard reset several times to no avail and the battery shows it is not charged even after charging overnight.

     

    I was using it when it just stopped working, after running an update prior to Xmas. I really miss it but I think it is absolutely dead with no hope of resurrection. I had lots of stuff on it which is not on my Mac or my iphone .

     

    Mac won't even recognise it anymore either, so I can't reset it that way.