sallcall

Q: any idea what the multi coloured spinning sphere is, or how to get rid of it?

The spinning sphere appears and it takes ages to disappear when searching on safari

iMac

Posted on Feb 2, 2016 9:37 AM

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Q: any idea what the multi coloured spinning sphere is, or how to get rid of it?

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  • by Eric Root,

    Eric Root Eric Root Feb 3, 2016 9:40 AM in response to sallcall
    Level 9 (71,593 points)
    iTunes
    Feb 3, 2016 9:40 AM in response to sallcall

    Safari 9

     

    Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library./Caches/com.apple.Safari/Caches.db and move it to the trash.

     

    Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

     

    Safari Corruption       See post by Linc Davis

     

    Safari 8

     

    Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History and Web Site Data. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library./Caches/com.apple.Safari/Caches.db and move it to the trash.

     

    Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

     

    Safari Corruption       See post by Linc Davis

  • by BobHarris,

    BobHarris BobHarris Feb 3, 2016 12:37 PM in response to sallcall
    Level 6 (19,479 points)
    Mac OS X
    Feb 3, 2016 12:37 PM in response to sallcall

    sallcall wrote:

    Any idea what the multi coloured spinning sphere is, or how to get rid of it?

    The spinning sphere appears and it takes ages to disappear when searching on safari

    Technically, the beachball means the application has not been looking at its event queue and there are messages waiting to be processed.  Events are thing like mouse movements, mouse clicks, keyboard entry, etc... that are sent to the application.

     

    One cause of this for web browsers is if the DNS server is slow (DNS server translates the domain names, such as www.apple.com into IP address).  Most DNS servers are provided by the ISP, but the home router frequently acts as a local DNS server for the home and then forwards DNS requests to the ISP's DNS server.

     

    You can experiment with using another DNS server via System Preferences -> Network -> Advanced -> DNS -> [+]

    OpenDNS.org

    208.67.222.222

    208.67.220.220

     

    Google DNS

    8.8.8.8

    8.8.4.4

     

    If it works, you can keep using them.  If it doesn't, you can use the [-] button to remove them.

     

    But if it does work, there is a chance your home router is having problems, and power cycling the home router sometimes clears this up.  If this happens a lot and each time a power cycling of the home router clears it up for awhile, then it might be time to consider a new home router.  But not unless it is guilty.