HT204640: If your Apple Watch won't charge or it won't turn on

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Q: screen on watch is dark, put it on charger, voice from watch says 100% charged then says time.

Screen on watch is dark, can't get it back on. Put it on charge, voice from watch says 100% charged then announces time.  Pressing either button doesn't do anything.   Pressing and holding both buttons for 10+ seconds and the apple logo appears on screen, stays on for a short while, announces "screen curtain on", then says 100% charged.  Did not drop or bang it, just started while on charger.  Any suggestions?

Apple Watch, purchased new April 2015

Posted on Feb 3, 2016 10:29 PM

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Q: screen on watch is dark, put it on charger, voice from watch says 100% charged then says time.

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  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK Feb 3, 2016 11:35 PM in response to idontwantone109301930193019301
    Level 7 (31,061 points)
    Apple Watch
    Feb 3, 2016 11:35 PM in response to idontwantone109301930193019301

    Hi

     

    VoiceOver (an accessibility feature) has been activated on your watch.

     

    • To disable VoiceOver:
      • On your iPhone, in the Watch app, go to: My Watch (tab) > General > Accessibility > VoiceOver > turn off each of VoiceOver and Screen Curtain.

     

    • If the Accessibility Shortcut has been enabled and configured for VoiceOver, you can also enable and disable the feature more conveniently:
      • On your watch: quickly press the Digital Crown (the round button) three times.

     

    • To configure the Accessibility Shortcut:
      • On your iPhone, in the Watch app, go to: My Watch > General > Accessibility > Accessibility Shortcut (at the bottom) > select / deselect VoiceOver.
  • by Jonathan UK,

    Jonathan UK Jonathan UK Feb 4, 2016 3:40 AM in response to idontwantone109301930193019301
    Level 7 (31,061 points)
    Apple Watch
    Feb 4, 2016 3:40 AM in response to idontwantone109301930193019301

    You can also use Siri to disable VoiceOver (which also turns off Screen Curtain):

     

    - Press and hold the Digital Crown until you feel a tap on your wrist from your watch.

    - Then say: “Turn off VoiceOver.”