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Helpful answers
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Feb 3, 2016 4:40 PM in response to patriziotby Storm89161,I think you solved your own question.
The first usb cable is damaged as the other isnt.
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Feb 4, 2016 12:56 AM in response to Storm89161by patriziot,Is not this the problem because i have tried the first cable on another macbook pro and work great. I have bought other external hard disk of different brands and same problem.
So i don't think the problem is solved. Thank you any way for your help.
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Feb 4, 2016 4:24 PM in response to patriziotby my ginger,Usually the cables that apple sells work best. But if you go that way. I would take the computer and the external drive to your local apple store . Explain the problem to an associate and have then help you.
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Feb 5, 2016 2:50 AM in response to patriziotby Andrew Symond,You need to visit local Apple store to purchase related products.