Vaspire
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Q: Cannot find Music folder on Ipod classic

Hi,

 

Itunes freezes when I plug in my ipod classic. I scanned and fixed my device (nothing was found), but still itunes freezes and doesn't recognize my ipod.

Since my ipod formatted itself there's no music on it and I need music! So I tried to put music on my device without itunes.

I put the ipod in disc mode, showed hidden files and went to the Ipod_Control folder. But the only thing I see are a couple of files, like alarm and clock.

No music or itunes folder.

 

Does anyone know what else I can try to put music on my ipod? Or is my device too damaged and all hope lost?

 

Thanks in advance for any help.

iPod classic, watchOS 2.0.1

Posted on Feb 4, 2016 2:43 PM

by Kenichi Watanabe,Apple recommended
Kenichi Watanabe Kenichi Watanabe
Level 8 (39,285 points)
Mac OS X
A:

Try putting the iPod into Disk Mode, and then connecting it to your computer running iTunes

 

Putting iPod into Disk Mode - Apple Support

 

If iTunes picks it up (without "freezing"), it should prompt you to do a Restore with a message about "recovery."  Let iTunes do the Restore, to put back the iPod's onboard software, which is necessary to operate the iPod as an iPod.

Posted on Feb 4, 2016 3:35 PM

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Q: Cannot find Music folder on Ipod classic

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  • Helpful answers

  • by Kenichi Watanabe,Apple recommended

    Kenichi Watanabe Kenichi Watanabe Feb 4, 2016 3:35 PM in response to Vaspire
    Level 8 (39,285 points)
    Mac OS X
    Feb 4, 2016 3:35 PM in response to Vaspire

    Try putting the iPod into Disk Mode, and then connecting it to your computer running iTunes

     

    Putting iPod into Disk Mode - Apple Support

     

    If iTunes picks it up (without "freezing"), it should prompt you to do a Restore with a message about "recovery."  Let iTunes do the Restore, to put back the iPod's onboard software, which is necessary to operate the iPod as an iPod.

  • by Vaspire,

    Vaspire Vaspire Feb 5, 2016 6:17 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Feb 5, 2016 6:17 AM in response to Kenichi Watanabe

    Thanks for your reply.

     

    Disc mode or not, after I recoverd the ipod itunes freezes again. When I restart my computer and plug in my ipod and recover my ipod itunes freezes again, so on and so forth.

  • by Kenichi Watanabe,Apple recommended

    Kenichi Watanabe Kenichi Watanabe Feb 5, 2016 6:27 AM in response to Vaspire
    Level 8 (39,285 points)
    Mac OS X
    Feb 5, 2016 6:27 AM in response to Vaspire

    Since you may have reformatted the iPod outside of iTunes, that could be the problem.  It sounds like you use Windows (not a Mac).  If so, use Windows to reformat the iPod again, like it's a USB external drive.  For format, if the option for FAT32 is available, use it (FAT32 is the format used on iPods when used with Windows).  If FAT32 is not an option, ExFAT is probably the next best choice (do not use NTFS).  If there's an option for a quick format, do a full format instead.  If the format operation completes successfully, run iTunes.  Whether you are prompted or not, you must do a Restore using iTunes, to add back the iPod's onboard software and set it up to operate as an iPod.

  • by turingtest2,

    turingtest2 turingtest2 Feb 5, 2016 9:02 AM in response to Vaspire
    Level 10 (87,001 points)
    Apple TV
    Feb 5, 2016 9:02 AM in response to Vaspire

    Take a look at Re: Corrupt iPod classic.

     

    BTW It isn't enough to throw media files inside iPod_Control. They have to be set out in a particular layout of hidden folders and obscured filenames which have to be added to a database on the device or it won't see that they are there, iTunes is the usual tool for doing this but there are others. If the drive is shot however none of them are going to work.

     

    tt2

  • by Vaspire,

    Vaspire Vaspire Feb 6, 2016 4:05 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Feb 6, 2016 4:05 AM in response to Kenichi Watanabe

    I might need a little more help.

    I can only choose the quick format option, there's no sign of the full format.

  • by Vaspire,

    Vaspire Vaspire Feb 6, 2016 4:53 AM in response to turingtest2
    Level 1 (0 points)
    Feb 6, 2016 4:53 AM in response to turingtest2

    Thanks for your comment tt2! These are the results:

     

    Reallocs: 680

    Pending Sectors: 96

     

    Does this mean I have to repare or replace my ipod?

  • by turingtest2,

    turingtest2 turingtest2 Feb 6, 2016 4:59 AM in response to Vaspire
    Level 10 (87,001 points)
    Apple TV
    Feb 6, 2016 4:59 AM in response to Vaspire

    Those numbers are reasonable. Once the 96 pendings have been turned into reallocs, and providing they're not the tip of a hidden iceberg, you should be OK. Try the DFU restore or reformat suggestions. One or other should work. Try the quick format through Windows Explorer since you've already located that, then check the stats again. Once you're seeing zero pendings connect to iTunes and restore.

     

    tt2

  • by Kenichi Watanabe,Apple recommended

    Kenichi Watanabe Kenichi Watanabe Feb 6, 2016 5:05 AM in response to Vaspire
    Level 8 (39,285 points)
    Mac OS X
    Feb 6, 2016 5:05 AM in response to Vaspire

    Isn't the quick format option a checkbox?  If so, you would just uncheck it to get a regular (full) format.  Sorry, I'm a Mac user so I can't look myself.

  • by Vaspire,

    Vaspire Vaspire Feb 10, 2016 12:26 PM in response to Kenichi Watanabe
    Level 1 (0 points)
    Feb 10, 2016 12:26 PM in response to Kenichi Watanabe

    Yes! My ipod started working again after the full format.

    Thanks a lot!