mikee08

Q: Itunes creates root password on iphone!

Well this problem is driving me crazy.

 

I bought a new iphone6 about a year ago. When finished setting up the phone I uploaded my old iphone4s backup copy to the new iphone 6. After that I made a new backup copy on the Itunes (with all the iphone 6s new apps etc) and this time encrypted it and saved it with a password.

 

Now a year later I have a huge problem. My screen cracked on the iphone 6 and it can't be replaced so I need to exchange the whole phone. When I now do a new backup itunes does automatically encrypt that backup with the same old password once used when I did the last and only backup ( the backup made when I just had gotten the phone).

 

The problem is that I don't remember that password. So basically I get a backup on my itunes that is totally useless since I can't use it. In order to upload it to another device it asks me for password (which I don't have). Neither can I untick the box to make a non encrypted backup from the iphone to itunes, since it also then asks me for the password to untick it. Obviously itunes senses that there is a password once created which it have put in the iphones root directory.

 

The stupid thing is that one should be able to create a new password for a totally new backup. Why should the old password made for the first backup still hang on to the phone messing up things? I have deleted all backups from itunes. I even uninstalled itunes completely and reinstalled it until I read that the password is put in the iphones root. If one have a jailbreaked iphone you can actually access that root directory and delete the password from there and then you can move on as usual but even that does not work for me since Pangu jailbreak prompts for the same password when trying to install it.

 

I have spent so many hours with this now and the only thing I want to do is to save all my stuff that I have on the phone before I restore it and exchange it. Does anyone have a clue what to do? Thanks

iPhone 6, iOS 9.0.2

Posted on Oct 17, 2015 4:14 PM

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Q: Itunes creates root password on iphone!

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  • by EvertdEnterpriz,

    EvertdEnterpriz EvertdEnterpriz Feb 4, 2016 8:45 PM in response to mikee08
    Level 1 (0 points)
    Feb 4, 2016 8:45 PM in response to mikee08

    Man the password is the key to encryption, without you remembering your password you are just as locked out of the system as Apple. If you had a high end computer which sole's purpose was to crack your iPhone, it could take years just to randomly guess that password. Your best bet if you haven't cracked it by now is to remember old email passwords or anything of the sort which might match your current password. Check old pieces of paper or previously owned devices, who knows you might come across something which sparks your memory.

     

    Sorry but it is what it is

  • by Chris CA,

    Chris CA Chris CA Feb 4, 2016 8:54 PM in response to mikee08
    Level 9 (79,538 points)
    iPhone
    Feb 4, 2016 8:54 PM in response to mikee08

    See this -> About encrypted backups in iTunes - Apple Support

    There is no way to recover your information or turn off Encrypt Backup if you lose or forget the password.