Q: Itunes creates root password on iphone!
Well this problem is driving me crazy.
I bought a new iphone6 about a year ago. When finished setting up the phone I uploaded my old iphone4s backup copy to the new iphone 6. After that I made a new backup copy on the Itunes (with all the iphone 6s new apps etc) and this time encrypted it and saved it with a password.
Now a year later I have a huge problem. My screen cracked on the iphone 6 and it can't be replaced so I need to exchange the whole phone. When I now do a new backup itunes does automatically encrypt that backup with the same old password once used when I did the last and only backup ( the backup made when I just had gotten the phone).
The problem is that I don't remember that password. So basically I get a backup on my itunes that is totally useless since I can't use it. In order to upload it to another device it asks me for password (which I don't have). Neither can I untick the box to make a non encrypted backup from the iphone to itunes, since it also then asks me for the password to untick it. Obviously itunes senses that there is a password once created which it have put in the iphones root directory.
The stupid thing is that one should be able to create a new password for a totally new backup. Why should the old password made for the first backup still hang on to the phone messing up things? I have deleted all backups from itunes. I even uninstalled itunes completely and reinstalled it until I read that the password is put in the iphones root. If one have a jailbreaked iphone you can actually access that root directory and delete the password from there and then you can move on as usual but even that does not work for me since Pangu jailbreak prompts for the same password when trying to install it.
I have spent so many hours with this now and the only thing I want to do is to save all my stuff that I have on the phone before I restore it and exchange it. Does anyone have a clue what to do? Thanks
iPhone 6, iOS 9.0.2
Posted on Oct 17, 2015 4:14 PM