robbiejmac

Q: When I try to up date the software I get an error message. Saying That it has removed the startup programmer as it is a unwanted programmer

When I try to update my software I get an error message saying it has removed the program; As it is an unwanted program, 

iPod shuffle, I have not used it for some time.

Posted on Feb 4, 2016 11:09 PM

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Q: When I try to up date the software I get an error message. Saying That it has removed the startup programmer as it is a unwanted p ... more

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Feb 4, 2016 11:31 PM in response to robbiejmac
    Level 8 (39,453 points)
    Mac OS X
    Feb 4, 2016 11:31 PM in response to robbiejmac

    Do you use a Mac or Windows PC to run iTunes?  If Windows, what version?

     

    You are trying to update the software on the iPod shuffle?  Did iTunes tell you there was an update available?

     

    Or when you say "update my software," is that about updating iTunes on your computer?  And the iPod shuffle is not involved in your situation at this point.