Q: El Capitan Ruined My Macbook Pro

Only thing I do not like about the new version is that it slowed down my macbook.

Anything else besides that it is just fine.

For such an extreme minority, I sure and seeing and hearing lots of other experiencing problems. Your logic that if a minority experiences a problem with something, then the problem absolutely must be a pre-existing one is very flawed and full of hyperbole. There were literally no problems with my machine before I tried the new upgrade on a separate hard drive that I bought specifically for the upgrade.

Autarx wrote:

 

For such an extreme minority, I sure and seeing and hearing lots of other experiencing problems.

These forums are the equivalent of a hospital's emergency room.  You wouldn't think the entire population was ill based on what you saw there, would you?  People complaining of problems here, 95% of the time get them solved by removing third-party garbage from their hard drive or by upgrading RAM or clearing out hard drive space or some other kind of routine care they're supposed to do to their systems.

Over 20 million people by this point have downloaded El Capitan worldwide.  Do you honestly think the people here or the people leaving reviews are the majority of those users? 

<Edited by Host>

These aren't the only forums I refer to, nor is the internet the only means of communication I use. There are lots of people experiencing problems whether you want to believe it or not. The issues that I and others are having are not hard drive related as the OS is sequestered onto its own drive. Again, your logic is flawed. Just because you don't personally experience a problem or your peers don't, doesn't mean they don't exist. That's like saying nobody has Malaria because you never hear about it. Give me a break.

Get a new SSD, hard drives are getting notoriously unreliable. Install a fresh El Capitan, report back with the observed performance.

Otherwise the GPU may be having fits... have you run a full Apple Hardware Test to determine any hardware issues?

I have the 2011 Macbook pro with an SSD on El Cap no problems to report.

You appear to have missed this small portion of the SLA - a licensing agreement you agreed to when you downloaded and installed the OS:

B. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY

APPLICABLE LAW, USE OF THE APPLE SOFTWARE AND ANY SERVICES PERFORMED BY OR

ACCESSED THROUGH THE APPLE SOFTWARE IS AT YOUR SOLE RISK AND THAT THE ENTIRE

RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU.

C. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLE SOFTWARE AND

SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT

WARRANTY OF ANY KIND, AND APPLE AND APPLE'S LICENSORS (COLLECTIVELY REFERRED TO

AS “APPLE” FOR THE PURPOSES OF SECTIONS 7 AND 8) HEREBY DISCLAIM ALL WARRANTIES

AND CONDITIONS WITH RESPECT TO THE APPLE SOFTWARE AND SERVICES, EITHER EXPRESS,

IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR

CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR

PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

D. APPLE DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE

APPLE SOFTWARE AND SERVICES, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES

PERFORMED OR PROVIDED BY, THE APPLE SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT

THE OPERATION OF THE APPLE SOFTWARE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE,

THAT ANY SERVICES WILL CONTINUE TO BE MADE AVAILABLE, THAT THE APPLE

SOFTWARE OR SERVICES WILL BE COMPATIBLE OR WORK WITH ANY THIRD PARTY SOFTWARE,

APPLICATIONS OR THIRD PARTY SERVICES, OR THAT DEFECTS IN THE APPLE SOFTWARE OR

SERVICES WILL BE CORRECTED. INSTALLATION OF THIS APPLE SOFTWARE MAY AFFECT THE

AVAILABILITY AND USABILITY OF THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY

SERVICES, AS WELL AS APPLE PRODUCTS AND SERVICES.

This is from the link posted earlier:

http://images.apple.com/legal/sla/docs/OSX1011.pdf

All other arguments are irrelevant.

As for this:

the OS is sequestered onto its own drive

That makes absolutely no sense unless you have an independent and completely separate drive which contains nothing but the OS - no other apps, files, or anything else (Fusion drives do not qualify as separate drives).

I brought the computer to the Genius Bar, they are stumped and want me to send it in for an expensive repair. One of them even criticized El Capitan openly. By sequestered onto its own drive I mean the OS and its contents are on a separate drive. I have a hard drive with Mountain Lion on it and a hard drive with Snow Leopard on it. Aside from that I'm not re-explaining what you can read above, also this isn't even my post, though I seem to have unwillingly usurped it since the OP is unresponsive. Post all the EULAs and TOSs until your fingers bleed if you want. I still feel that Apple should recompense users who are suffering from issues when it was they who recommended the upgrade.

post.user_wrote.label:

 

These aren't the only forums I refer to, nor is the internet the only means of communication I use. There are lots of people experiencing problems whether you want to believe it or not. The issues that I and others are having are not hard drive related as the OS is sequestered onto its own drive. Again, your logic is flawed. Just because you don't personally experience a problem or your peers don't, doesn't mean they don't exist. That's like saying nobody has Malaria because you never hear about it. Give me a break.

"Lots of people" does not equal a majority of 20 million users, and that's the point I was making.  There's nothing wrong with my logic.  95% of the people who post here complaining of issues related to El Capitan, particularly slowness, soon discover the reasons for the slowness when they remove all the unnecessary junk from their hard drives that are hindering El Capitan's performance.  When you've got anti-virus programs, "maintenance" apps, out-of-date drivers, third-party apps that haven't been updated in years, and very little RAM to work with, it's no surprise when your computer runs like molasses in January.  I'd be willing to guess that a lot of the people that don't post here and complain of slowness and other performance issues would have them cleared up if they did the same.

I'm not saying there are no problems, I'm saying the problems people are dealing with don't mean that El Capitan in its totality is flawed.  No operating system will work the way its supposed to on a computer that is not being taken care of properly, that goes for Macs and PCs.  For people having actual, genuine problems with El Capitan, problems that can't be fixed by clearing their hard drives of crap, we do what we can to help them and if we can't, we direct them on where to go to get the help.  That's why we're here.

<Edited by Host>

hi   Autrax if your sure and have independent authorised support diagnostic result  go for it   warranty rubbish  this is consumer law.

i had the same   years ago Apple  denied it up to the last point before court then as the date drew nearer day before i was issued with £900   the enclosed letter did not take responsibility but instead said the fairy have wished me good will gesture

If yours is a 2006, it is not compatible with El Capitan:

https://support.apple.com/en-us/HT201475

You should check this first. Even if yours is a 2007, you have one of the oldest which will obviously not run the latest OS as well as a newer machine would. Technology changes all the time.

As for warranty - you have extra protection in Europe. That is not so in the US. The only thing that counts here is the warranty. And you also have the licensing agreements for the OS which are very specific: Apple is not responsible for software problems. You should read up on the terms.

hi babowa   yes thankyou for your informatin  i have posted wrong date for my own mbp dat its not 2006 / but is in fact

It is still at the very bottom end of compatible machines. You cannot expect such a model to run the latest OS as well as a newer one.

And, if you only have 2 GB of RAM, I am surprised you can use it at all; it is recommended to have a minimum of 4 GB of RAM.

Autarx wrote:

 

At least the fanboys have arrived to the rescue of the mighty corporation.
The upgrade is not too old to support my computer, it is well within the boundaries of upgradable machines, not even towards the bottom-end as far as age goes. The computer won't run without random shut downs; even when 1 of several other hard drives with older operating systems on it is installed. I did not go head first and upgrade without having many backups. I maintain my machines. This is not a hard drive issue, it is not a battery or power supply issue (both of which are new) - I have had several techs look at it for an outside opinion other than my own, all of which agree that the OS altered the firmware of my GPU or logic board, which has now rendered it a paperweight.

As you don't bother to tell us which Mac you have it is not possible to tell whether it is compatible or not.

babowa wrote:

 

It is still at the very bottom end of compatible machines. You cannot expect such a model to run the latest OS as well as a newer one.

 

And, if you only have 2 GB of RAM, I am surprised you can use it at all; it is recommended to have a minimum of 4 GB of RAM.

I only have 2 GB RAM on my MacBook because I can't afford to upgrade it, seeing as I possess exactly $12 to my name, but my computer works just fine.  I would eventually like to upgrade it, but I don't know when I'll be able to do so. 

Autarx wrote:

 

These aren't the only forums I refer to, nor is the internet the only means of communication I use. There are lots of people experiencing problems whether you want to believe it or not. The issues that I and others are having are not hard drive related as the OS is sequestered onto its own drive. Again, your logic is flawed. Just because you don't personally experience a problem or your peers don't, doesn't mean they don't exist. That's like saying nobody has Malaria because you never hear about it. Give me a break.

Whether it is on the system drive or elsewhere makes no difference (assuming you installed it correctly)

The malaria comparison is totally hilarious, thanks.