JCLanz

Q: White Screen of Death. Macbook Pro. Please help!!

Hi there! I desperately need your help.

So I was using my mac, everything normal until one day it freezes and I´m force to shut it down.

Unfortunately when I tried to turn it back on, it just got stuck in the famously known white screen of death. Most of the times, is just the white screen without logo or image folder or anything.

I know my computer is alive because sometimes (not often) the apple logo appears and I´m able to try reinstall OS X (but then it crashes again), but most of the times is just the white screen.I have tried most of the inputs and they do not do the trick (Cmmd + R, Shift, etc. Most of them don´t work and don´t do anything, except for the zapping PRAM input which is Cmmd+Option+R+P, however after the reset, it still just shows the white screen most of the times.)

Is there a way to fix this problem?

Thank you so much.

IMG_4130.JPG

MacBook Pro (13-inch Mid 2009), OS X El Capitan (10.11)

Posted on Feb 5, 2016 12:17 PM

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Q: White Screen of Death. Macbook Pro. Please help!!

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  • by my ginger,

    my ginger my ginger Feb 5, 2016 2:41 PM in response to JCLanz
    Level 4 (2,472 points)
    Feb 5, 2016 2:41 PM in response to JCLanz

    Single user mode starts from startup Command S. if you get nothing you may have a hardware problem. You should see a black screen with white script on it.Even if the hard drive is bad single use would still run. You would just get a hard drive error before it ran the full script.

  • by JCLanz,

    JCLanz JCLanz Feb 5, 2016 2:47 PM in response to my ginger
    Level 1 (4 points)
    Notebooks
    Feb 5, 2016 2:47 PM in response to my ginger

    Here is one weird thing. Sometimes it works and some times it doesn´t. What i mean with this, is that sometimes the apple logo appears, I start install the OSX, but at some point crashes. And when I try to turn it on again it goes back to the white screen.

  • by my ginger,

    my ginger my ginger Feb 5, 2016 3:01 PM in response to JCLanz
    Level 4 (2,472 points)
    Feb 5, 2016 3:01 PM in response to JCLanz

    I think it's time for a new hard drive. Since you can only get to recovery sometimes. That would seem to mean that the drive is barley working at best. With a bad hard drive single user takes longer to start and run. Your  computer is to old to run internet recovery with Command Option R. Do you have the install disks that came with the computer.

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