HT204266: Use the App Store on your iOS devices, Apple TV, or computer

Learn about Use the App Store on your iOS devices, Apple TV, or computer
markwisn

Q: Movie rental go to downloads. Where is downloads

RRented movie does not download. When hitting rent again response is already purchased but not yet downloaded "go to downloads"

 

where is "downloads" on iPad ? Do not see it in videos, iTunes Store or settings

iPad Mini, iOS 9.2.1

Posted on Feb 5, 2016 1:23 PM

Close

Q: Movie rental go to downloads. Where is downloads

  • All replies
  • Helpful answers

  • by MichelPM,

    MichelPM MichelPM Feb 5, 2016 5:15 PM in response to markwisn
    Level 6 (13,762 points)
    iPad
    Feb 5, 2016 5:15 PM in response to markwisn

    Movies downlaoded from the iTunes Store get downloaded to the Videos App on all iDevices.

    Where are you downloading your movies from?

     

    To Check your iTunes purchases, go into Settings app, under the Videos settings panel. In the right hand window, activate show iTunes purchases.

     

    Good Luck!

  • by markwisn,

    markwisn markwisn Feb 5, 2016 9:10 PM in response to MichelPM
    Level 1 (0 points)
    Feb 5, 2016 9:10 PM in response to MichelPM

    Downloading from iTunes Store and trying to view in video app on iPad mini. a filmstrip icon appears for the rental not the actual movie logo. Tap right arrow in upper right of screen and goes to a playback screen, tap play indicator and after a few seconds of loading busy indicator. Reverts to previous screen. Bad file??? Still no "download" button per other help sites.

     

    AS recourse went to iTunes on Mac and under my account I could find list of purchase / rental activity with a report a problem button next to each. Rental was at top of list and reported the issue. Waiting on reply.