rlish
Level 1 (0 points)

Q: How can I retrieve OS 10.7.2 software I bought a few years ago

The hard drive on my MacBook Pro (2010) has recently had to be replaced.  When it was returned to us it was running 10.6.3 OS.

 

In 2012 we purchased and installed 10.7.2, and this is showing on my list of purchases in iTunes.

 

How can I download this software again to reinstate it on my MacBook Pro?

 

Many thanks for any advice and help in resolving this one.

MacBook Pro, Mac OS X (10.6.3)

Posted on Feb 6, 2016 9:31 AM

by Kappy,Solvedanswer
Kappy Kappy
Level 10 (270,928 points)
Desktops
A:

Yes, you need to use the App Store application. However, if you still have 10.6.3 installed you will have to update it to 10.6.8 in order to access the App Store and have the application installed on the computer. Download the Snow Leopard updater using the link I posted earlier.

 

If you do not have the 10.6.3 installer DVD, then be sure you make a backup first just in case.

Posted on Feb 7, 2016 1:39 AM

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rlish

Q: How can I retrieve OS 10.7.2 software I bought a few years ago

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  • Helpful answers

  • by Kappy,Helpful

    Kappy Kappy Feb 7, 2016 1:39 AM in response to rlish
    Level 10 (270,928 points)
    Desktops
    Feb 7, 2016 1:39 AM in response to rlish

    Open the App Store and sign in with the same Apple ID you used to purchase Lion. Click on the Purchases icon in the toolbar. Look for an entry for Lion in the list. You should have a Download button on the right. If you don't see the entry it may be hidden. If so then see: Hide and unhide purchases in the Mac App Store.

     

    Forgot to say you need to update Snow Leopard to 10.6.8: Mac OS X 10.6.8 Update Combo v1.1.

  • by rlish,

    rlish rlish Feb 6, 2016 10:08 AM in response to Kappy
    Level 1 (0 points)
    Feb 6, 2016 10:08 AM in response to Kappy

    Kappy - many thanks for your advice.  Are you meaning the App Store on the MacBook Pro or online?  With this old version of the OS installed on my MacBook Pro there is no App Store on there.  That's why I'm a bit stuck and wanted to get back to the newer version.

  • by Kappy,Solvedanswer

    Kappy Kappy Feb 7, 2016 1:39 AM in response to rlish
    Level 10 (270,928 points)
    Desktops
    Feb 7, 2016 1:39 AM in response to rlish

    Yes, you need to use the App Store application. However, if you still have 10.6.3 installed you will have to update it to 10.6.8 in order to access the App Store and have the application installed on the computer. Download the Snow Leopard updater using the link I posted earlier.

     

    If you do not have the 10.6.3 installer DVD, then be sure you make a backup first just in case.

  • by rlish,

    rlish rlish Feb 7, 2016 1:39 AM in response to Kappy
    Level 1 (0 points)
    Feb 7, 2016 1:39 AM in response to Kappy

    Kappy - you are a star many thanks.  All sorted now.  I didn't initally see your link (not displayed in the email alert).  I downloaded the upgrade, then accessed the App Store.  My purchase was showing, but I skipped that and went straight to the new El Capitain.  All installed and running now.

     

    Thanks again.